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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
proficient professional eager to contribute retail management expertise as well as strong employee development skills and customer service talents toward actively supporting an organization in maximizing performance.
profile
offer solid and progressive retail management experience, including expertise in store management and supervisory positions. talented, self-motivated manager with natural abilities in maintaining and troubleshooting retail operations. in depth expertise in business operations, retail sales generation and customer service capacities. excel in recruiting, building and leading top-performing, client-focused personnel teams of over 18 members. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
employee development vendor relations shrink prevention
sales promotions product merchandising multiple site experience
new store opening staff training in-store marketing
p&l management customer service inventory control
professional experience
manager olympia sports 2008-present
- sharp business acumen and experienced in managing broad scope of operations, from maintaining store supplies/stock and supervising 18 employees to determining work schedules and completing back office paperwork to obtain financial compliance.
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
- successfully steered sales operations to generate high volume growth and revenue; resulting in status as one of the top stores in the region.
manager irving oil 2007-2008
- actively served as banker, shift leader and assistant manager as needed in support of overall company objectives, including managing a team of 10,
- facilitated productive vendor relationships to boost bottom-line profitability on behalf of company.
- supervised employee scheduling, stock/supply inventory and store staffing operations to ensure operational efficiency and exemplary customer service.
- responsible for completing all back office paperwork to ensure financial compliance.
listing manager re/max seacoast region 2006-2007
- successfully marketed and managed over 60 home listings, from designing and updating marketing website to interacting with clients and coordinating business deals.
- effectively collaborated in hiring, training and directing staff and assisted in operational functions such as drafting employee instructional manual, evaluating performance and providing guidance/mentoring.
resident assistant department of student life 2003-2005
- consistently provided advise, counsel and mentorship for dorm residents on behalf of student life.
shoe sales representative sportshoe center 2001-2004
- utilized extensive knowledge of products in driving sales and providing quality customer service.
professional education
university of maine machias, me 2006
bachelors of science in business administration; concentration in marketing/management
arthur gary school of real estate westbrook, me 2005
certified real estate professional assistant
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