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yyyyyy x. yyyyyy 391 laurel avenue #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
skilled professional with experience in customer service, organizational coordination, personnel supervision, negotiation and database management eager to contribute to corporate profitability in a challenging assignment in either the medical or customer service industries.
career profile
ø over 15 years of successful business experience in the service sector.
ø strategically coordinate personnel to maximize performance in completing operations on time and under budget.
ø record of promotion to assignments of increasing authority and responsibility.
technology skills
microsoft office suite, american airlines sabre system, worldspan, systemone
professional experience
groups, meetings & incentives, inc., minneapolis, mn 1999 - 2010
group air transportation coordinator
organized and booked itineraries for domestic and international air and ground travel and accommodations.
negotiated airline, car rental and hotel contracts for groups of up to 6,000 members.
maintained office files, client profiles and destination brochure archive.
performed quality control on tickets and travel packets prior to mailing.
obtained passports and visas for international travelers.
prior background
leisure & vacation agent employed by valspar corporation travel center establishing and operating this corporate vacation division, booking domestic and international travel for all company employees, implementing procedures, monitoring customer service and hiring/managing staff.
education
travel career school of minnesota
certificate in comprehensive travel planning and marketing
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