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Yyyyyy x. yyyyyy

564 Thomas Blvd #0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx / Cell: ( xxx-xxx-xxxx

E-mail: abc@xyz.com

 

Highly experienced Computer Operator eager to contribute extensive background in large-scale mainframe processing, proficiency in AS/400 environments, and considerable team leadership talents toward supporting a dynamic company in optimizing performance and productivity.

 

Qualifications Profile

 

  • Highly versatile; able to quickly master new roles, responsibilities, technologies and environments.
  • Respected for attention to detail and deadlines, energy, perseverance, and prioritization abilities. 
  • Excellent blend of communication, organizational, critical thinking, and documentation skills.
  • Reputation for professionalism, solid judgment, integrity, and a team player work approach.
  • Confident, congenial and tactical with outstanding analytical, problem solving and multi-tasking skills. 

 

Computer Skills

 

IBM  OS/400, IBM BRMS, Robot Network, Robot Scheduler, Twinet, HMC, I-Series Navigator, TSO/ISPF, MVS, JES2, CA7, CA Management, $SAVER, SDSF, CICS, DB2 Production SYSPLEX, OS/JCL and Utilities, VTAM, NetView, TPX, CA1, CA11, Microsoft Word, Outlook Express, 4248 Impact Printers, IBM 3420/3480 tape drives, Xerox 4135, 4635 Printer

 

Professional Experience

 

Pfizer, Inc. / CompuCom Systems, Inc., Parsippany/Morris Plains, New Jersey, 2000 to 2008

Computer Operator

         Expeditiously prepared and submitted production batch jobs daily and weekly via CA7-Management and CA7, and meticulously monitored mainframe processing to ensure optimum performance.

         Promptly identified, troubleshot and resolved technical problems impeding business continuity.  

         Administered DB2 production backups and daily and weekly jobs on MVS.

         Exercised significant technical expertise in preparing and submitting batch jobs on American/European AS/400 systems, conducting backups for robot jobs/schedules on multiple systems, and generating service tickets as needed.   

         Consistently assess and ensure availability of online subsystems/lines services to customers.

         Trained, educated and supervised AS/400 operators onsite and remotely to facilitate seamless batch production cycle, backups and test jobs. 

 

Mutual Benefit Assurance Company, New Jersey, 1974 to 1999

System / Console Operator      (1985 to 1999)

         Spearheaded system administration by monitoring operations, swiftly responding to hardware and software issues, troubleshooting problems with automated and manual systems, and implementing corrective action.

         Leveraged override in JCL to rectify software crashes and utilized network functions to bring down applications, open files and accurately log all network activity. 

         Diligently conducted frequent AS/400 system back-ups, validated daily report production, and relied upon to provide daily status briefings to management and clients.

         Exhibited outstanding management talents as Team Leader and Acting Supervisor, tasked with cross-training staff and delegating responsibilities.   

 

Professional Development / Certifications

 

Medical Billing, Bloomfield College,  2009      

Medical Billing, Empire Careers, 1999

IBM AS/400 Advanced System Operator, 1999

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