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career objective
results-driven financial center manager eager to contribute demonstrated leadership, business development, and strategic problem solving toward supporting the employer in optimizing operational and financial performance
profile
ø offer extensive managerial and financial experience including operations, p&l management, and multi-channel product distributions through retail banking sales
ø extensive knowledge of conventional financing, federal housing administration (fha), and veterans affairs (va)
ø proven record of increasing revenue and staff performance in struggling markets
ø demonstrated history of promoting company development and growth including multi-office team-building
professional experience
wells fargo home mortgage, roseville, ca 11/07 c present
sales manager
- successfully manage six home mortgage consultants in all aspects of the sales process from start to finish including generating quality leads and providing excellent customer service resulting in 100% surveyed satisfaction rate
- work with all loan products including fha, va, and all conventional programs
- completed 11-week intensive management training program
countrywide home loans, roseville, ca 3/06 c 11/07
sales manager / team leader
- responsible for staff in home office as well as satellite office in lincoln, ca; led team to consistently achieve top ten status in regional funding and customer service
- developed and trained loan originators to grow along with expanding company and region
- attained increased sales volume and production
washington mutual bank, seattle, wa 10/95 c 3/06
vice president / financial center manager
- in recognition of superior performance, steadily progressed within company to achieve vice president position in the lincoln financial center; worked in three states
- actively managed three distinct financial centers (stores) and approximately 50 employees
- demonstrated marked success in turning around underperforming locations; increased revenue by 500%-3000%
- assumed regional sales manager duties, ran monthly sales meetings, performed human resources and hiring functions
- collaborated on creation and implementation of a sales process/culture for entire bank; selected to be one of four managers chosen from company-wide pool of 3,800
- completed elite management training program; member of training advisory board
- awarded multiple recognitions including #1 office in california region 2 in profitability (2003), #1 office in cd and consumer checking growth, listed as one of top five offices in northern california for residential and consumer lending
education
saint martin s college, lacey, wa 1997
bachelor of arts c administration of justice, emphasis on personnel supervision
memberships
lincoln chamber of commerce ambassador
member of by referral only professional organization
life leaders member
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include numerous years of progressive managerial experience and a history of dramatically improving company performance. i excel in building and developing top-performing support teams. my dynamic communication skills have consistently proven instrumental in presenting, negotiating and closing high-revenue sales transactions and i am highly effective in identifying and addressing client-specific needs. to complement this background, i offer a b.a. with an emphasis on personnel management.
as an employee, you will find me to be a dedicated, driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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