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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 000005
(xxx-xxx-xxxx
abc@xyz.com

Well-rounded and dependable professional with 13+ years experience seeks new challenge

and opportunity to apply consummate skills in Management, Sales and Customer Service.


   Sales

   Business Operations

   Personnel Management

   Quality Control

   Negotiations

   Policies and Regulations

   Leadership and Training

   Customer Service


yyyyyy x. yyyyyy

Professional Profile                                                                  

  Escalate business development through strategic initiatives that increase productivity and revenue growth; Top Salesman exceeding goals and objectives

  Self-motivated with exceptional leader qualities; experience in business operations, process development, quality control, personnel management, and training

  Communicate technical and complex information easily and concisely

  Demonstrate diagnostic, negotiating, and collaborative problem-solving skills; respond calmly to tough situations; highly organized and detail oriented

  Proficient in Microsoft Word, Excel and PowerPoint

yyyyyy x. yyyyyy

Employment History                                                                    

Store Manager                                                                                                                    2007 C 2008    

Starbucks Coffee Company Atlanta, Georgia

   Grew business and increased sales revenue each month; $1M store

   Managed personnel and provided training

Branch Manager                                                                                                                 2003 C 2007    

Enterprise Rent-A-Car Atlanta, Georgia

   Top salesman each month; 180 car fleet

   Managed sales and marketing strategies; promoted and grew the business

   Provided training; assisted in promoting Trainees to the next level

Claims Manager                                                                                                                 1996 C 2003    

Allstate Insurance Company Atlanta, Georgia

   Promoted to senior level Claims Manager; also served as Claims Representative processing 1st party medical claims, and Subrogation Consultant

   Completed nine month special assignment; served on Design Team developing corporation s new process for 1st party claims

   Analyzed nine offices in four different States; improved position from last place to #1 in collected premiums

   Oversaw office operations with emphasis on efficiency and profitability

   Supervised, training and motivated 50 claims employees; ensured accurate and efficient payout of claims adhering to corporate policies

   Managed 12 employees involved in corporate security, computer assets, office file storage, and transactions processed for 75+ Field Adjusters

yyyyyy x. yyyyyy

Education                                                                                      

Bachelor of Science in Business Management                                                                              1995

Southern University A&M College Baton Rouge, Louisiana                                    

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