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0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Staff/Executive Assistance ~ Office Management ~ Administrative Operations
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Profile of Qualifications
Ø Offering a wide range of General Administrative/Office Management and Executive/Staff Assistance skills developed over the course of 10+ years
Ø Currently oversee office and facility functions for a 6K-member health club, working closely with General Manager to meet objectives through quality administrative support
Ø Exceptional prioritization, strategic planning and organization skills vital to maximizing workflow and project productivity while maintaining high quality standards and meeting critical timelines
Ø Dynamic communication, customer service, relationship building, and public relation skills
Ø Well-versed in human resource practices including staffing, training, scheduling, and supervision
Ø Solid working knowledge of accounting functions including billing, invoicing, payroll processing, cashiering, and banking
Ø Strong appointment scheduling, travel/meeting arrangement and event coordination abilities
Ø PC literate and proficient in data entry/database management, word processing and report production
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Professional Experience
Club Genentech-So. San Francisco, CA 2006-Present
Office Manager, Health Fitness; 2007-Present
Progressed with company to provided comprehensive support to General Manager, with accountability for collaboratively completing 2009 plan for 6K-member health club
Proficiently steer broad-scope office operations, from human resources and customer service through payroll (30 employees), banking and internal/external communications
Have effectively developed and implemented proactive hiring processes; manage 10-member front-desk team and deliver quality new-hire training programs to maximize staff performance
Spearhead daily health club/gym management functions and member services to ensure delivery of world-class customer service
Administrative Assistant/Manager on Duty, Fitness WEST; 2006-2007
Efficiently adapted dynamic administrative and managerial skills to new industry to deliver immediate results in managing office procedures, front desk staff, customer service, and cashiering; strategically scheduled staff and coordinated operations to optimize use of resources, productivity and efficiencies
Medtronic USA-San Francisco, CA 1999-2007
Administrative Assistant III
Directed all office communications for 20-member staff, efficiently managing high-volume, multi-line phone system; simultaneously provided direct support to District Manager
Focused on consistently providing excellent service to patients, nurses and physicians
Effectively coordinated medical/surgery schedules, travel arrangements and events and oversaw/ tracked field operations
Monitored and ordered office supplies to maintain optimal stock levels required for smooth operations; additionally responsible for incoming/outgoing medical inventory
Efficiently managed broad routine clerical functions
Bay Medical Management-Walnut Creek, CA 1998-1999
Receptionist
Performed full range of clerical and reception activities ranging from multi-line phone and incoming/outgoing mail management to billing, invoicing, data entry, supplies ordering, meeting scheduling, and information systems maintenance
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Education
AS Degree Requirements, Skyline Community College-San Bruno, CA; 2006-2008
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0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Date
Chabot-Las Positas Community College
Hiring Agent Name, Title
Address
City/State/Zip Code
Dear__________________:
I am extremely interested in being considered for the part-time Staff Assistant position available with your college. To acquaint you with my dynamic qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I offer you a broad-range background in all areas of office/administrative operations built over the course of 10+ years in positions progressing from Receptionist and Administrative Assistant to my present position as an Office Manager with a 6K+ member health/fitness club. I am a productive, efficient professional with strong skills in areas ranging from executive/staff support, general accounting/payroll and human resources to travel/meeting/event coordination, customer service, database administration, purchasing/inventory control, and multi-line phone management. I possess strong workflow/project planning skills, consistently meet critical timelines in fast-paced environments and present a positive, professional image in interfacing with the public as a representative of the employer.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your college, and look forward to interviewing with you in the near future.
Sincerely,
Jaclyn Grant
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