cynthia harris			0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com
executive profile	experienced management and administrative professional dynamic leader with over 15 years of demonstrated success in the hospitality sector.  an effective leader, a fiscally responsible manager, and most of all, a customer driven professional, capable of managing large teams and performing above company standards.  especially astute at teaching others how to develop a customer-centric attitude as well as designing and implementing loyalty and retention programs to increase bottom line revenues.
key qualifications	operations expertise   quality assurance   retention strategies   cost control	administrative skills   marketing methods   inventory analysis   budget oversight		• cross-functional leadership   customer loyalty expert   training & development   crisis intervention expert
key professional achievements	ø  directly supervised and administered all aspects of food and beverage program including support and management of numerous employees.   ø  led the staff in development of customer service programs for the improvement and viability of the company. ø  recognized as a strategic thinker and problem solver by management executives. ø  implemented various strategic plans to reduce costs and increase customer loyalty.
functional competencies             professional career path                           education	ø  manages all aspects of hospitality programs from leadership initiatives to training and development. ø  institutes compliance protocols across departmental lines to ensure cross-functional effectiveness. ø  utilizes specialized knowledge of operational practices to develop and execute best efficiency practices. ø  provides various value-oriented services to the organization including management oversight of multiple programs and administrative analysis.    food and beverage manager, goldie s shoreline casino                          2001-2009     primary responsibilities included comprehensive management and oversight of food and beverage operations, kitchen functionality, security protocols, and staff supervision.  additional functions included;   scheduling, cost control analysis, institution of point of sale system, management of accounts payable and vendor relations, payroll analysis as well as development of marketing and promotions programs.   various general management functions as required.  food and beverage supervisor, royal casino                                           1994-2000     primary responsibilities included general oversight and supervision of entertainment programs, direct assistance with short term and long term marketing plans, analysis of food and beverage costs and controls, and employee scheduling.    coordinated vital functions related to grand opening of additional casino in seattle area. - diploma c high school

cynthia harris

 xxx-xxx-xxxx / abc@xyz.com

 

 

 

date

name here of recipient

name here of company

 

dear recipeint name:

recent research into company name prompted me to immediately update my resume for your review.   based on my knowledge of this company, i am very interested in interviewing for state position you are seeking. i offer experience as a hospitality manager, business development professional, and administrative support specialist.  i believe you will find my work ethic, knowledge of communications and public relations, as well as my ability to articulate products and services an excellent fit within your company.  

 i am accustomed to integrating into various cultures and environments. i am experienced at managing and leading others as well as developing and implementing best practices models to increase efficiency and productivity. 

            i am an exceptionally hard worker and my peers consider me a strong team player.  my enthusiasm comes from utilizing my skill set to benefit the organization and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  i am also capable of assimilating into a new environment easily and feel that i could quickly become part of your team.  i enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. i am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            after your review of my resume, i hope you will agree that this would be a mutually beneficial arrangement.  i plan to call you early next week. at that time, i can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  please contact me sooner if you wish to talk before then.  i look forward to speaking with you.

sincerely,

cynthia harris

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cynthia harris

 xxx-xxx-xxxx / abc@xyz.com

 

 

dear  name:

 

our meeting this morning was both enjoyable and informative. i want to thank you for taking the time to share with me your thoughts and ideas about the opportunity of joining your organization.

based on our discussion, i am confident that i can make a strong contribution to the company. it seems that you are looking for someone with proven strengths in the development, launch, and management of multiple operational and administrative aspects of your organization, coupled with solid communication skills, and the ability to develop and execute successful process improvement initiatives.

i feel that my experience demonstrates a strong track record in these areas. as you may recall, i am a polished, results-driven and versatile management professional leveraging proven strengths to drive efficiency and increase productivity of operations. i am also astute in quality assurance, development of training and growth plans, and strategic growth initiatives. 

 

my key proficiency and career path has been very versatile and my primary work has included problem analysis and resolution, work efficiency, cost savings and containment, relationship building, and departmental collaboration.

 

i would welcome the opportunity to do the same for your company. i am very interested and enthusiastic about the possibility of meeting you again. i look forward to hearing from you on date to discuss our next steps.  if i do not hear from you on this date, i will contact you to follow up.

sincerely,

cynthia harris