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date
hiring agent name
company
address
city/state/zip
dear _______________________________:
i am currently exploring new opportunities, and am interested in joining your team. to acquaint you with my qualifications, i m submitting my resume for your review. in advance, thank you for your time and consideration.
as illustrated by the accompanying resume, i have 13 years of progressive business management experience in a consumer/commercial collections call center environment. from leading high performance teams and facilitating superior employee development to streamlining operations and executing proactive collections processes/procedures, i have continually excelled in maximizing performance as a dynamic leader. i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.
among my accomplishments, i boosted team collections $500k per month within the first year. i was consistently awarded top supervisor with average monthly gross collections of $650k. i also successfully managed a portfolio of approximately 45k accounts averaging $14m. in addition, i effectively controlled operational costs by meeting or exceeding goal of 33% for expense to income ratio.
as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
professional regards,
robin pajak
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