yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

                                                                                                                                                                    

objective

experienced business professional eager to contribute dynamic operations, administrative and coordination skills in a challenging operations assignment.

 

career profile

ø  over nine years of successful, relevant operations and sales experience.

ø  skilled in exceptional customer service.

ø  notable coordinator and facilitator.

ø  strong leadership skills and team development abilities.

ø  knowledgeable in transportation, sales, account management and workflow facilitation.

ø  well-organized multi-tasker with strong detail orientation.

ø  self-motivated, self-directed.

ø  knowledgeable in business unit operations.

ø  contributor in critical process improvement.

ø  adept in relationship development and facilitating repeat business.

ø  proven accomplishments in coordination, strategic planning and project management.

 

professional experience

delta global services, location                                                                                                   2007 c present

aircraft load agent

       recruited to assure damage-free flights.

       service up to four flights simultaneously.

       request releases for all flights.

       continuously communicate with gate and ramp agents.

       originate fuel slips.

       initiate loading plans to achieve balance.

       direct cargo and bag loading.

       have gained extensive knowledge of faa rules and regulations.

       certified to support all delta aircraft.

       completed training as aircraft load/operations agent.

 

simply wireless, fredericksburg, va                                                                                             2006 c 2007

sales agent

       served as third party seller for nextel, t-mobile and sprint telephones.

       aided customers in purchasing customized service plans.

       explained contract parameters.

 

best buy, fairfax, va                                                                                                                   2005 c 2006

sales representative

       assigned to cell phone department to market t-mobile, cingular and sprint products.

 

bargain rentals, manassas, va                                                                                                     2003 c 2006

customer service representative

       rented vehicles, explained contracts and check automobiles for damage/usage.

 

miracle mile mortgage, coral gables, fl                                                                                        2001 c 2003

secretary

       hired to provide scheduling, correspondence, telephone, it and mail services.