career profile

 

recent technical college graduate with a desire to obtain an entry-level help desk technician position. currently studying for comp ti a+ certification to enhance networking, server, network security, and desktop administration skills. has more than 12 years of professional experience as a machine operator/mechanic.

technical skills

 

linux

microsoft office 2007

windows xp

desktop administration

network security

networking/server fundamentals

comp ti a+ certification (pending exam)

education

 

tesst college of technology, towson, md

associate of applied science in computer networking technology, 02/2010

     cumulative gpa 3.88

professional experience

 

blow molders, inc., baltimore, md                                                               11/2008-present

machine operator

     oversee materials production and quality assurance by adjusting and repairing equipment to ensure optimal functionality of uniloy blow molding machines.

     collaborate with other employees to troubleshoot functional issues, identify solutions, and maintain high standards of quality and customer satisfaction.

 

hedwin corporation, baltimore, md                                                                        02/2006-10/2008

mechanic

     facilitate production of plastic products from blow molding machines by performing equipment repairs to provide high quality products according to specification.

     monitored and tracked daily production statistics to ensure products remained in specified customer guidelines.

     assumed supervisory duties in the absence of shift supervisor.

 

graham plastics packaging, baltimore, md                                                         02/1998-02/2006

machine operator/fill-in supervisor

     monitored and maintained ce (continuous extrusion) wheel machines and all adjoining equipment during production of plastic products.

     performed line mold, color, and material changeovers to machines and ensured all proper materials and equipment were in place for production.

     administered and managed 25 staff members on the production floor as a fill-in supervisor.

     entered overall shift production data into company database for reporting and tracking purposes.