Project Lifecycle Management    Client Service Focused    Proposal Development    Technical Presentations    Problem Resolution

Networks/Fault Fixing   Fraud Analysis   Business Analysis   Time Management   Network Management

Information Management Deadline Adherence Quality Control Project Management Productivity Increases

 

Ø  Strong technical background with the ability to work independently on multiple research projects with specialized experience in diagnostics and fault fixing, presenting complex technical data to high end management, database development, systems modeling, Oracle Web Application Server development, System Development Life Cycle (SDLC), as well as analyzing numerous technical systems and proposing creative solutions.

Ø  Excel in defining and implementing policies, procedures and technology systems that boost productivity, efficiency and quality of operations.

Ø  Expertise in in designing and developing Applications/Components using numerous technology systems.

Ø  Proven ability to adapt strong safety and technical skills to diverse organization needs.

Ø  Problem-solving to meet the needs of the project as well as possess strong organizational and analytical skills.

Ø  Highly adaptable in quickly changing technical environments and recipient of numerous professional accolades throughout tenure.

Ø  Fluent in English and French.

 

Ø  Act in numerous capacities including: Project Manager, Project Coordinator, Business Analyst, Team Leader, Database Administrator, Database Design, Programmer/Analyst/Application Support and Systems Engineer.

Ø  Specialized knowledge within the healthcare field: PDM C Fraud & Abuse / HEALTHSMART -  Rx Claim re-pricing / CIGNA  -  National Network PPO to the TPA Market / VIANT C Out of Network Discounts / TELEDOC C Physician consultation and Prescriptions obtained by phone / AHDI -  American Health Data Institute.

Ø  Provide Systems Analysis and Design and programming using programming languages, databases and web tools.

Ø  Skilled at developing and implementing efficiency best practices to increase productivity and reduce overhead costs.

Ø  Use in-depth understanding of client requirements for all applicable phases of the project.

Ø  Lead and mentor cross-functional teams in order to maximize levels of productivity.

Ø  Employ system development, maintenance, testing, implementation, and support skills, as well as strong written and oral communication and adapt to emerging technologies.

Ø  Propose and implement technology solutions including third party applications, data integration, and wide area network solutions.

Ø  Regularly implement technology development life cycle policies and procedures.

Ø  Interface with entire project team as required in the establishment of project schedules and resolving schedule problems.

 

 

 

 

Languages	.NET/C#/Java/C++/Pascal/SQL/VB Script/Cobol
Operating Systems	Windows 95/98/NT/2000/XP/Vista/W7/MS-DOS/Linux RH/UNIX
QA Tools	QuickTest Pro/WinRunner/Quality Center/Test Director/Team Track/LoadRunner
Project Management	MS Office/Project/Visio
Databases	ORACLE/Sysbase/Novell/MS Access/SQL Server 2005/2008

 

 

n Selected by executive management to present at the 2009 annual BA Conference in San Antonio and  2010 BA Conference in Chicago.

n Conducted several training presentations regarding the new QicLink programs and relationships established via the Premier Partnerships.

n Managing the test efforts by planning all Master Test Plans for the various Premier Partnerships.

n Signed off on all documentation pertaining to the project before being released to the customers.

n Point person for clients during the implementation phase and Field Test for the different Premier Partnerships

n Acting as a bridge between clients and Technical / Application Support

n Drove/created and executed the automation strategy for validation using  Mercury / HP software ( QTP, Quality Center, Loadrunner, TeamTrack ).along with building in-house tools, using VB and SQL scripting for backend validation

n Testing conducted in UNIX, .NET, and Web Based environments.

n Created a comprehensive functional automation framework that can be used for the entire Quality Assurance Department.

n Acted as key player as the Agile Lead for Trizetto s Premier Partnerships and as the Sr.Project Manager at HIP Interactive.

n Hip Interactive - 2006 C Pinnacle Award - Outstanding Performance.

n Trizetto Group - 2009 C Pyramid Award for the CIGNA Project.

n Trizetto Group - 2010 C Outstanding Employee Award.

 

n Project Manager/Quality Manager, Trizetto Premier Partners                                                        2004-Present

n Senior Project Manager/Quality Assurance Manager, Hip Interactive Corporation                         2002-2006

n Consultant, InstallShield Software Corporation                                                                                        2001-2002  

n Hi-Tech Team Coordinator/Computer Forensic Specialist, Ontario Public Service                        1992-2001

Primary Job Functions:  Technology Support, Applications Design, Development and Deployment, Database Development & Administration, Document Development, Training Leadership, Project Management & Project Lifecycle Oversight, Team Management, Revenue Increases Through Technology Solutions, Technology Integrity & Quality Assurance, High Level Systems Analysis, Diagnostics & Troubleshooting, Modeling Design and Implementation, Statistical Analysis & Benchmarking, Performance Increases and Efficiency Studies, Viability Planning, Technology Installations, Backup, Recovery and Security Systems.

 

n MBA 1, McGill University

n BSc. C Computer Science, LaSalle University

n B.A. C Communications/Journalism, Concordia University

n Certification: Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Professional + Internet (MCP + Internet)