yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                 (xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com  

objective

productive, quality-oriented administrative professional eager to contribute exceptional business support, office management, project administration and interpersonal relation skills toward optimizing operations of a progressive organization.

 

career profile

ø  extensive certifications in products and customer service.

ø  current assignment with global leader in telecommunications.

ø  over three years of administration, customer relations and communications experience.

ø  expertise in wide ranging administrative functions.

ø  knowledgeable in office operations.

ø  outstanding communications and presentation skills.

ø  proficient in advanced software applications.

ø  experienced exacting customer service standards.

ø  skilled in policy/procedures and process improvement.

ø  comprehensive grasp of business management.

ø  strong capacity in internal control design and implementation on a large-scale basis.

ø  focus on productivity enhancement and meaningful cost control.

ø  record of progression to assignments of increasing authority and responsibility. 

ø  well-organized multi-tasker with strong detail orientation.

ø  self-directed, self-motivated individual.

ø  brings flexibility to any situation.

professional experience

at&t, boca raton, fl                                                                                                                2008 c present

sales consultant

       recruited to perform wide-ranging business development functions.

       make multiple sales presentations on a daily basis.

       evaluate potential client needs.

       develop customized solutions.

       meet/exceed revenue objectives.

       highly productive in extremely competitive industry sector.

       certified in over 65 corporate products and services.

       recipient of at&t best customer service certification.

 

westin hotels, ft. lauderdale, fl                                                                                                  2006 c 2008

pbx

       retained to oversee four separate departments.

       directed housekeeping, food and beverage, front desk and banquet operations.

       facilitated service delivery for clientele of a 320-room unit.

 

 

education

tallahassee community college, tallahassee, fl

starwood hotel management certification, 2007