Dynamic, ambitious and adaptable Medical Office Professional eager to integrate education and experience into an Administrative Assistant role in a medical practice.  Reputation for concise attention to detail, organizational, and customer relations skills.   Thrive in a fast paced, high volume atmosphere and easily trained on new processes & functions. Core competencies include:

 

   Type 60 WPM

   Superior Microsoft Office Skills

   Accuracy and Proofreading

   Meditech and Medisence

   Build and Xxxxxxintain Relationships

   Customer Service Skills

   Effectively Xxxxxxnage Multiple Projects

   Medical Terminology

   Meticulous Attention to Detail

   Receptionist Duties

   Solid, Steady and Composed

   Strong Scheduling Capabilities

 

Professional History

Internal Medicine and Cardiology of S.E. New England, Xxxxxx, XXXXXX          2008 to Present

Medical Records Clerk

   Protect the security of medical records to ensure that confidentiality is xxxxxxintained.

   Review records for completeness, accuracy and compliance with regulations.

   Retrieve patient medical records for physicians, technicians, or other medical personnel.

   Release inforxxxxxxtion to persons and agencies according to regulations.

   Plan, develop, xxxxxxintain and operate a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze inforxxxxxxtion.

   Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures and treatment into computer.

   Answer telephone inquiries and effectively perform various clerical and support duties.

 

Webster Bank, Seekonk, XXXXXX                                                                                               2007 to 2008

Bank Teller

   Balanced currency, coin, and checks in cash drawers at ends of shifts; cashed checks and paid out money after verifying that signatures were correct, that written and numerical amounts agreed, and that accounts had sufficient funds.

   Resolved problems or discrepancies concerning customers' accounts, explained, promoted, and sold bank promotions and specialty accounts including savings, money xxxxxxrkets, CD s or other vehicles that were most beneficial to the individual client.

 

A&J Seabra Superxxxxxxrket, Swansea, XXXXXX                                                                                2004 to 2007

Cashier/Customer Service Lead

   Xxxxxxnaged customer service activities in a busy, fast paced retail environment; waited on store customers, balanced cash drawers and assisted in the training of new staff members.

   Received promotion to Customer Service Lead, and xxxxxxnaged all customer service escalations.

 

Education

 

Xxxxxx Community College, Xxxxxx, XXXXXX:  Medical Terminology and Computer Fluency Classes

AHIXXXXXX Online Anatomy & Physiology Class

References Available Upon Request