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career objective
results-driven sales and marketing specialist eager to apply superior business development, account management, and strategic marketing skills toward actively supporting the employer in optimizing sales and profits
profile
ø offer numerous years of progressive sales and marketing experience, with expertise in the chemical, pharmaceutical, and laboratory supply industries
ø depth of knowledge regarding flow instruments, chromatography products, industrial air conditioning systems, and laboratory agents, equipment, supplies, and chemicals
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; deliver exceptional on-site and remote support in high-volume settings
ø actively increase bottom-line profitability through new business generation and developing niche markets, account follow-up and value-added selling, product quality assurance, establishing operational cost controls, and conducting sales trainings
ø successfully identify and capitalize on opportunities to penetrate and develop markets; proactively monitor trends and developments, including competitor products and marketing activities
ø dynamic communication, presentation, negotiation, and relationship management skills
ø sharp technical proficiencies including sap and microsoft office
professional experience
sales engineer, key instruments, trevose, pa 10/06 c 2/09
technical sales representative
c chromatography products, bodman industries, aston, pa 5/02
c 9/06
sr. research scientist, betzdearborn, trevose, pa 2/97
c 10/01
insert job title, kooltronic, hopewell, nj 7/96
c 2/97
technical sales representative, thomas
scientific, swedesboro, nj 1/96
c 7/96
em science, gibbstown, nj 1990
c 1995
product manager (1991 c 1995)
technical service representative (1990 c
1991)
~ key achievements ~
- successfully steered all aspects of oem and private label product marketing and sales efforts for key instruments, increased sales by 50% and boosted client satisfaction levels
- coordinated manufacturing activity, customized niche products, established distribution network, and designed marketing plans for key instruments
- developed and implemented cost-effective training materials to cut expenses by 50%; provided ongoing guidance for key instruments distributor representatives
- acquired dozens of new accounts and increased sales year-over-year throughout tenure at bodman industries
- provided on-site and laboratory analysis support for betzdearborn clients c granted customer champion award for excellent customer service
- cost-effectively reduced betzdearborn obsolete goods
inventory by 75%
in recognition of outstanding performance, quickly progressed within em science to attain managerial position responsible a broad range of functions including developing new product marketing plans, analytical and synthetic chemistry client support, and technical troubleshooting - improved instrument repair and customer complaint systems resulting in increased em science client satisfaction; initiated warranty follow-up calls resulting in a 25% increase in sales
education
b.a. in chemistry, rutgers university, insert campus, nj
~ professional development ~
professional selling skills ~ fundamentals of marketing ~ planning and developing new products and markets ~
marketing value added services: how to compete against price ~ professional presentation skills
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