career objective                              

client-focused maintenance supervisor eager to contribute strong leadership, organizational, and technical skills toward supporting the employer in maximizing operational performance

profile                                                

ø  offer numerous years of experience as a maintenance supervisor, with expertise in refrigeration, air conditioning, heating, plumbing, and electrical systems

ø  facilitate service-oriented environment vital to maximizing customer satisfaction and retention

ø  proactively respond to maintenance issues, efficiently resolve potential problems, perform troubleshooting procedures, and provide preventive maintenance services

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; train and lead top-performing support teams

ø  structure vendor / outsourced labor contracts and monitor execution to preserve superior levels of quality

ø  consistently meet project deadlines, maintain budget guidelines, and exceed inspections standards; demonstrated ability to manage multiple concurrent projects

ø  ensure compliance with all federal, state, and local regulations; maintain a safe and secure worksite at all times

ø  dynamic communication, presentation, negotiation, and relationship management skills

professional experience                

rac mechanical, inc., westbury, ny                                                                               1991 c 2008

supervisor

• successfully oversaw all aspects of day-to-day operations for this leading refrigeration company serving supermarkets and gourmet retail stores
• directly supervised 30 service specialists and administrative staff; coordinated work and vacation schedules in line with business demands
• worked closely with clients to assess individual needs, plan preventive maintenance visits, and respond to emergency situations
• regularly met with store owners and managers to follow up on technical and customer service; maintained outstanding levels of client satisfaction
• conducted extensive market research to identify best value and quality for contracted services and supplies; negotiated contracts and managed vendor relations
• liaised with union representatives and ensured contractual compliance

 

~ prior background ~

koldaire refrigeration, brooklyn, ny                                                                              1978 c 1991

refrigeration supervisor

education                                                
410 freon, abco university                                                                                           2006
cpc computer controls                                                                                                2004

epa universal technician, associated technical institute                                              1994

international mobile air conditioning association (imaca)                                          1994

local 638 training