Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Address: 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

Email: abc@xyz.com

Citizenship: COUNTRY

 

 

Core Qualifications

 

Strategic Planning

Project Management

Performance Optimization

IT Development

Crisis Management

Organizational Leadership

Productivity/Efficiency Improvement

Decision-Making

Research & Analysis

 

 

Professional Experience

 

Lockheed Martin, NASA Headquarters - Washington, DC

Supervisor:  May Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Direct Client Services Manager; Salary: $XXXXX/yr; 7/2007-Present

 

Contribute dynamic leadership skills in managing IT operations including computer operations, technical support, systems analysis and project management.  Proficiently plan, organize, and control analysis of computer system requirements and design/develop procedures for implementation and maintenance of major computer systems, demonstrating exceptional project management and multitasking abilities in achieving operational goals, budgets  and timelines.  Conduct comprehensive review and analysis in order to ensure sufficient systems capacity for NASA s organizational needs.

 

Actively lead a top-performing team of 20 employees to ensure achievement of operational performance goals.  Effectively coordinate and steer projects to meet critical timelines while efficiently allocating and administering funds in line with Lockheed Martin and NASA budgetary goals.  Build and establish key relationships and liaise with other IT functions; prepare and present multiple reports regarding IT operations and projects.

 

 

Lockheed Martin, NASA Headquarters - Washington, DC

Supervisor:  May Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Customer Service Manager; Salary: $XXXXX/yr; 4/2007-7/2007              

 

Applied sharp business acumen and communication skills in providing IT Support Services through daily interaction with assigned organizations.  Planned and coordinated with field support technicians to resolve and monitor service requests, catalog orders, and desktop service tickets, with strong focus on optimizing productivity, efficiency and quality of services.  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.  Contributed advanced communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and delivering product/service education.

 

 

 

 

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Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 2 of 4

 

 

Monitored and supported customer feedback via survey submission, phone calls and emails to ensure quality services.  Effectively developed and monitored Customer Satisfaction Survey and released controlled communications, including IT Notices, newsletters and brochures.  Steered the maintenance of current information on contract and provided products/services.  Illustrated detail orientation and organizational skills in preparing and presenting customer satisfaction metrics on a monthly basis to ODIN and NASA Management.  Innovatively produced targeted marketing and educational publications and documentation.  Proactively developed and updated content for multiple websites including customer satisfaction metrics, points of contacts, events and educational materials, contributing strong technological skills.  Planned, coordinated and executed large customer events including Technical Expos, User forums, Brown Bag and Town Halls.

 

 

St. John Health - Warren, MI

Supervisor:  May Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Clinical Engineering Supervisor; Salary: $XXXXX/yr; 3/2002-7/2006               

 

Maintained full accountability for the Clinical Engineering Departments at four of the St. John Health Hospitals, reporting directly to their respective Vice-Presidents.  Managed all aspects of daily operations including staff development, operational improvements, project management and implementation oversight, exhibiting solid managerial skills supporting enterprise-wide operations.

 

Appointed Project Lead for multiple technical and process improvement projects across numerous facilities and departments.  Directly led the implementation of a system-wide CMMS SQL system with bar-coding and WiFi handhelds involving 80 associates and approximately 50,000 assets across eight different hospitals.  In addition, served as a sitting member of multiple system-wide and hospital-specific committees and task forces involving regulatory compliance, patient safety and environment of care as well as co-chair for two standing committees.

 

 

IHS/Mercatus Center - Arlington, VA

Supervisor:  May Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Information Technology Director; Salary: $XXXXX/yr; 8/2000-12/2001           

 

Applied technological talents in managing the 60 user based Windows NT 4.0 LAN/WAN with Windows 95/98/NT/2000 operating system workstations and help desk functions.  Strategically defined, developed and executed server standards instrumental to boosting productivity, efficiency and quality of daily operations.  Steered the structuring and implementation of results-driven information system policies and procedures, substantially improving performance.  Managed hardware/software system reviews, identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.  Proficiently designed, developed and administered the server-driven Access/VBA Relational database with security protocols and network-distributed applications.  Cost-effectively created and maintained the Annual IT Budget, encompassing all hardware and software needs, various consultants, IT training, and salary requirements.

 

 

 

 

 

 

 

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Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 3 of 4

 

 

US Naval Research Lab - Washington, DC

Supervisor:  May Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Engineer I; Salary: $XXXXX/yr; 12/1997-8/2000           

 

Innovatively designed all facets and phases of several systems and subsystems, ranging from concept, evaluation, and production phases to final implementation.  Effectively utilized a myriad of engineering tools from AutoCAD, mathematical analysis, and thermal simulation software.  Contributed strong presentation and communication skills toward proposing innovative ideas and system evaluations to senior management in order to receive approval for the development, production, purchasing authority, and implementation of multiple projects.  Applied technological knowledge and experience in writing various programming codes for system and subsystem controls, data acquisition, and data analysis.  Successfully debugged multiple systems and subsystems used in the control and data acquisition of various plasma processing systems.  

 

 

US Naval Research Lab - Washington, DC

Supervisor:  May Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Technical Assistant I-III; Salary: $XXXXX/yr; 5/1994-12/1997          

 

Appointed Principal Investigator for the Naval Facilities Command (NAVFAC) Global Communications Array System (GCAS).  Proficiently conceived and developed the ultrasonic non-destructive evaluation (NDE) standards for in-situ GCAS inspection, which is currently still in use by NAVFAC to save lives, money and time.  Applied industry expertise and communication skills in providing technical support to the US Naval Research Lab for the collaborative effort of the DARPA Diamond Consortium.  Conducted comprehensive review and analysis of material properties from macroscopic to microscopic methods, using Hitachi 800 SEM system and fatigue analysis hardware.  Proactively supported the failure analysis of the F-5 and C-2a Naval Aircraft.  

 

 

Professional Consulting

 

Mr. L. David Richardson of The Lyman Group, Washington, DC - Full database design, development, and data analysis

Dr. Gary Prinz of the US Naval Research Lab - Design of an ECR stage system with subsystems for UHV applications

Dr. Charles Eddy of the US Naval Research Lab - Design and manufacturing consulting for the world s largest Ion Bombardment UHV system.

Mr. Brett Hinkey of The Center for Individual Rights, Washington, DC - Designed and developed relational and network driven database.

Mr. Thomas Ivancie of The Capital Research Center, Washington, DC - SQL Database conversion, designed and developed relational and network driven database.

Mr. David Blume - Independent patent application consulting.

 

 

Professional Publication

 

Magnetic Consequences of Slotted Electrostatic Shield for Cylindrical Coils, J.L. Guiliani, V.A. Shamamian, R.E. Campbell, and A.E. Robson, Submitted for publication, Plasma Sources, Science and Technol., April, 1998.

 

 

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Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 4 of 4

 

 

Papers Presented at Professional Society Meetings

 

On the Uniformity of an Inductively Coupled Cylindrical Discharge of Hydrogen. J. Guiliani, M. Mulbrandon, J. Sethian, J. Apruzese, J. Davis, V.A. Shamamian, R.E. Campbell, J. Butler, and R.E. Robson. Presented at the 23rd Annual IEEE International Conference on Plasma Science, Boston, MA, June 3, 1996.

  Magnetic Consequences of an Electrostatic Shield Around an Inductively Coupled Plasma Discharge, J.L. Guiliani, A.E. Robson, V.A. Shamamian, R.E. Campbell, 24th Annual IEEE International Conference on Plasma Science, San Diego, CA, May 21, 1997

  Induction Probe Studies of an Electrostatic Shield Around an Inductively Coupled Plasma, J.L. Guiliani, A.E. Robson, V.A. Shamamian, R.E. Campbell. Presented at the 50th Annual Gaseous Electronics Conference, Madison, WI, October 19-24, 1997.

  On the Plasma Extent in an RF Inductively Coupled, Cylindrical, Hydrogen Discharge, J. L. Guiliani, A. E. Robson, V. A. Shamamian, R.E. Campbell. Presented at the 25th IEEE International Conference on Plasma Science, June 1-4, 1998, Raleigh, NC.

   

 

Sponsor Reviews

 

Magnetic Field Measurements of a Hydrogen Plasma Contained in a Cylindrical Capacitive Shield, Vasgen A. Shamamian, R.E. Campbell, J.L. Guiliani, and A.E. Robson, Presented at the 3M/DARPA Large Area Diamond CVD Technical Review, Research Triangle Institute, Durham, NC, November 6, 1996.

  Induction Probe Measurements of Capacitively Shielded Plasmas, Vasgen A. Shamamian, R.E. Campbell, J.L. Guiliani, and A.E. Robson, Presented at the 3M/DARPA Large Area Diamond CVD Technical Review, Research Triangle Institute, Durham, NC, November 19, 1996.

  Plasma Extent Measurements of Capacitively Shielded Systems, Vasgen A. Shamamian, R.E. Campbell, J.L. Guiliani, and A.E. Robson, Presented at the 3M/DARPA Large Area Diamond CVD Technical Review, Research Triangle Institute, Durham, NC, December17, 1996.

  Residual Das Analysis of H2/CP Inductively Coupled Plasmas, Vasgen A. Shamamian, R.E. Campbell, J.L. Guiliani, and A.E. Robson, Presented at the 3M/DARPA Large Area Diamond CVD Technical Review, Research Triangle Institute, Durham, NC, May 7, 1997.

 

 

Education/Training/Certifications

 

Bachelor of Science in Mechanical Engineering (In Progress) - Warren National University (Wyoming); 2006-Present, Graduating in Summer 2008, GPA 4.0

Candidate BSME with an emphasis in Computer Science - The George Washington University (Washington, DC); 1993-1997, Dean s List

Major in Mechanical Engineering with an emphasis in Computer Science - University of Pittsburgh (Bradford, PA); 1988-1991, Dean s List

 

 

Professional Affiliations

 

Member - Association for the Advancement of Medical Instrumentation (AAMI), 2002-Present

Member - American Society of Mechanical Engineers (ASME), 1988-Present

 

 

 

 

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