career profile

ambitious management professional with a proven track record of success and progressive acumen including, assessment of financial resources, deductive reasoning, conflict resolution, negotiation, problem sensitivity, client evaluation, and sound decision making. possesses exceptional organizational and interpersonal attributes and an undeniable determination to succeed. exhibits dynamic follow-through, astute professionalism, and a stellar work ethic. strong passion for providing infectious enthusiasm, provoking others to reach for the next level of success. consistently creates lasting relationships with people from diverse cultures and professional backgrounds. interacts with a network of cross-functional professionals to achieve maximum motivation, collaboration, and efficacy.

 

site management / consulting / client relations / personnel management

marketing & promotions / property leases & negotiations / project design & deployment

regulatory compliance / planning & development / teambuilding & leadership

 

technical competencies include mac os, windows, ms office (word, excel, powerpoint, access, and outlook), photoshop, and ms frontpage

career history

site manager, 2007 c present                                                                         

advanced living management and development - pennsylvania

         stood as a certified affordable housing manager concerned with legislative and regulatory policy that promotes the development and preservation of decent and safe affordable housing.

         executed the financial management functions of a controller including calculating and posting rent payments, processing accounts payable, and releasing construction draws in the appropriate time and manner.

         utilized creativity and ability to present the company in a positive light during the design of marketing/promotional materials aimed at  attracting more residents and maintaining the morale of existing residents.

         processed, approved, and denied applications for individuals seeking housing according to established housing and urban development standards and tax credit requirements.

         collaborated with colleagues to maintain a multi-year waiting list for potential residents.

career highlights

-         directed the professional success of an 8-member multi-functional team including 3 from the maintenance department, 2 transportation staff members, service coordinator, wellness director, and a marketing assistant.

-         combined strong desire to succeed and problem resolution insight to produce 63 apartment leases in less than 60 days.

-         implemented programs and oversaw daily activity for 75+ senior residents in an effort to ensure a pleasant atmosphere conducive to living.

 

consultant, 2008 c present                                                                                        

frank c. bangor and associates, llc c new jersey, new york, pennsylvania

         advised public housing management companies in an effort to define best practices for operations including method of tenant selection plans, lease clauses and content, and lease addendums.

         ensured continued federal support for failing communities by indicating areas needing improvement during audits.

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career highlights

-         instituted a stellar proficiency recognized as superior by upper management while auditing tenant files for review by housing and urban development (hud).

-         facilitated multiple workshops and seminars throughout philadelphia, harrisburg, and southern new jersey on hud income certification and low income housing tax credits.

 

customer relations supervisor, summer 2004 c summer 2007

hatfield township c hatfield aquatic center

         remained accessible to the community-at-large and advocated their interests with relation to the aquatic center; consistently found ways to positively impact the customer experience.

         enhanced the potential success of staff  by offering professional development courses covering multiple aspects of customer service.

         reconfigured computer software (activenet) to produce results at a greater level of proficiency.

career highlights

-         directed the success of a 15-member staff and an additional 12-member team of volunteers.

-         utilized organizational ability to roll out several fun programs in conjunction with the parks and recreation director of hatfield township including 5k runs, family nights, swim team events, and community yard sales.

education

bachelor of science in business administration: management, 2007

kutztown university of pennsylvania

-         major gpa: 3.57 / 4.00, dean s list (2 semesters)

professional development

-         certified affordable housing manager (ahm)

activities

-         treasurer for the bucks mont church league

-         certified coach for montgomery united soccer association