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rebecca long
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xxx-xxx-xxxx (ph.) 281-542-1237
(fax) |
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executive profile
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results-driven sales professional eager to contribute knowledge base in business development, performance enhancements, market analysis & penetration, and above all, customer service expertise toward actively collaborating with a dynamic organization in maximizing client retention and loyalty.
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key qualifications |
sales & marketing administrative support staff development
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management expertise data management strategic partnerships |
• business development client relations / retention efficiency best practices |
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functional competencies
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-utilize knowledge of markets to effectively introduce products and services. -actively participate on sales calls and operational task forces to ensure efficacy in both areas. -work to standardize cross-departmental protocols in order to increase knowledge sharing. -strategically diversify revenue streams and grows sales by expanding primary service lines into new markets. -embrace corporate culture and actively promotes and leads company initiatives. -skilled at managing projects and multiple product lines as well as leading teams in cross-functional, concerted efforts to increase company-wide revenues. -design and execute business development opportunities through relevant market research as well as organizational collaborations. -offer support and subject matter expertise to senior leadership through extensive knowledge of customer service and retention protocols. -possess in-depth knowledge of multiple software applications including ms office suite, records management software, ms access, act 4.0, windows vista, pams, and visual. |
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professional career path
education |
j.a.m. distributing, inc. 2006-present position: customer service supervisor
primary responsibilities include market analyses, customer service and direct interaction, designing and implementing loyalty and retention programs, the development and utilization of networks, as well as problem identification and resolution techniques.the hurt company 2002-2004 position: sales assistant / customer service specialist
primary responsibilities included marketing, advertising, and selling various product lines, upgrading and managing orders as needed, various administrative duties such as billing and accounts payable functions, as well as developing comprehensive start to close relationships with clients to ensure loyalty over the long-term.
triple-s steel company 1999-2000 position: sales assistant / customer service specialist
primary responsibilities included international documents analysis and maintenance, inventory management, data entry and assimilation practices, purchasing, as well as regular and consistent collaboration with various departmental resources as needed to ensure comprehensive customer satisfaction.- associates degree c general studies (pending), san jacinto community college |
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