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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
successful insurance professional eager to contribute industry expertise as well as dynamic business development, relationship building and customer service skills toward supporting the employer in maximizing revenue performance.
career profile
- offer seven years progressive insurance sales experience with specific expertise in selling, processing, and troubleshooting insurance policies and products.
- in depth expertise in insurance operations, policy troubleshooting, and coverage counseling.
- experience in persuasive communication; able to express ideas in ways that lead clients to understand sales presentations.
- recognized ability to express complex thoughts in creative and vibrant sales appointments; ensure key points are communicated clearly and effectively in both written and oral communications.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- specialized in training, development, and mentoring of new hire staff; resulting in above average retention rate.
- dynamic communication, presentation, negotiation, and relationship management skills.
- currently hold p&c licenses in va, md, pa, nc, wv, fl, tx, and ca.
professional experience
geico insurance 2002-2008
insurance agent
- sharp business acumen and experience in managing broad scope of insurance operations, from policy troubleshooting, coverage counseling to product referral.
- successfully handle 80-90 calls daily; recognized as operating in the top 10% efficiency for office.
- consistently ensure delivery of quality customer service vital to sustaining and growing accounts.
- assist management in testing, introducing, and training personnel on new insurance products.
golden corral 2001-2003
floor leader
- served as head waitress, in charge of organizing wait staff and ensuring quality customer experience.
- effectively trained and directed staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
- strategically coordinated and adjusted staff schedules and assigned responsibilities to optimize use of human resources while ensuring quality customer service and controlling labor costs.
hecht s 1999-2001
salesperson
- serving as retail customer service representative, successfully steered sales operations to generate high volume growth and revenue.
- effectively provided superior customer service and client assistance.
education
prerequisite coursework tidewater community college
coursework towards associates degree northern va community college, present
va p&c licensed geico training
customer service training geico training
personal umbrella policy sales training geico training
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity as an insurance specialist and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over seven years experience in insurance sales. to complement this background, i offer dynamic communication, product presentation, negotiation, and client service skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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