~ Results-driven Management Professional eager to contribute significant operational, personnel, and manufacturing leadership expertise toward supporting a dynamic company in maximizing bottom-line performance.

 

 

• Extensive talents in process mapping, vendor relationship management, sales support, project/staff management, and navigating Kaizen initiatives and lean manufacturing methods.

         Highly versatile with an exemplary ability to quickly master new roles, responsibilities, tasks, technologies, and industries.

         Proactively analyze, develop, deploy and manage controls to standardize processes and optimize output.

         Seamlessly collaborate with all departments to advance projects, applying well-honed prioritization skills to manage production scheduling with adherence to deadlines and customer expectations.

         Employ strong communication, leadership and interpersonal skills to effectively lead internal cross-functional teams.

 

 

Imperial Clinical Research Services, Inc., Grand Rapids, Michigan, 2004 to 2009

Operations Manager

• Spearheaded daily operations inclusive of planning, estimating, sales support, project management, prepress activities, and customer service.
• Elevated efficiency and productivity by strategically restructuring and realigning work teams; successfully reduced staff base despite increase in order volume through team cohesiveness and process standardization.
• Applied dynamic leadership abilities toward training, coaching, directing and managing supervisors, team leaders, and team members.

RBC Ministries, Grand Rapids, Michigan, 1995 to 2004

Plant Manager

• Hired, trained, motivated and managed approximately 75 employees spanning departments such as printing, purchasing, scheduling, shipping/warehouse, maintenance and quality control.

 

Continued

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

• As member of executive management team, cost-effectively administered $12M budget, continuously analyzing and optimizing profit and loss performance.
• Drove broad-scope projects such as major equipment and software purchases, warehouse and fulfillment automation, and outsourcing.
• Piloted comprehensive print shop relocation and implementation.
• Replaced manual pick/pack and warehousing activities with automated system and bar code scanning to virtually eliminate all quality errors.

Steelcase, Inc., Grand Rapids, Michigan, 1986 to 1994

Production Supervisor

• Directed and expedited daily production operations with a constant eye on cost control, quality assurance, safety compliance, and employee productivity.
• Supervised multiple departments, each representing between 20 and 150 employees.
• Championed efforts for company to achieve ISO 9000 certification.

 

 

American Management Association:

• Effective Plant Management
• The Key to Operating Excellence

 

Development Dimensions International:

• Skills for An Empowered Workforce Instructor
• Techniques for an Empowered Workforce

 

Interaction Management:

• Interactive Management Program and Instructor Certification

 

University of Toledo:

• Total Productive Maintenance

 

Steelcase:

• World Class Manufacturing and Presentation Skills

 

 

 

 

 

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you substantial operations management experience, outstanding troubleshooting expertise, and proficiency in production planning/scheduling, employee management, lean principles, quality assurance, budget administration, and procurement. To complement these qualifications, I offer an unwavering commitment to driving continuous improvement which is paramount as a <insert job title/position>.

 

As a proactive contributor to your organization, you will find me to be a highly motivated professional committed to supporting you in achieving your objectives through superior self-initiative, unparalleled resourcefulness, and proven leadership attributes. I am confident that I could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy