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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile professional eager to contribute comprehensive business background toward actively supporting the employer in optimizing performance.
profile
- talented mba candidate offering over 12 years of solid and progressive business experience and academic training in marketing, sales, finance, and customer service capacities.
- in depth experience in client-focused industries focused on delivering world class customer service.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
- certified excellian web operator, skilled in providing end-user training as a super user group.
- dynamic written and verbal communication skills; fluent in english, bosnian, croatian, serbian, and german.
professional experience
professional interpreter/linguist karleusa interpreting, inc. 2005-present
him assistant allina hospitals and clinics/unity hospital 2000-2007
habilitation counselor orian iso/meridian services 2001-2005
hostess audi germany 1998-1999
additional experience
volunteer hirpflage germany 1995-1996
volunteer ihrplatz germany 1995-1995
volunteer vita pharmacy germany 1995
professional education
mba in international business national american university present
bs in business administration/international business national american university 5/2010
business degree in economics, sales and customer service theodor-heuss-schule 1998
compliance training, 2000-present
hippa training, 2000-present
competency training, 2000-present
safety training, 2000-present
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