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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive business background toward actively supporting the employer in optimizing performance.

profile

 

  • talented mba candidate offering over 12 years of solid and progressive business experience and academic training in marketing, sales, finance, and customer service capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • certified excellian web operator, skilled in providing end-user training as a super user group.
  • dynamic written and verbal communication skills; fluent in english, bosnian, croatian, serbian, and german.

 

professional experience

 

professional interpreter/linguist karleusa interpreting, inc.                                         2005-present

 

him assistant allina hospitals and clinics/unity hospital                                                  2000-2007

 

habilitation counselor orian iso/meridian services                                                              2001-2005

 

hostess audi germany                                                                                                         1998-1999

 

additional experience

 

volunteer hirpflage germany                                                                                                1995-1996

volunteer ihrplatz germany                                                                                                1995-1995

volunteer vita pharmacy germany                                                                                              1995

 

professional education

 

mba in international business national american university                                                 present

 

bs in business administration/international business national american university 5/2010

 

business degree in economics, sales and customer service theodor-heuss-schule                1998

 

compliance training, 2000-present

hippa training, 2000-present

competency training, 2000-present

safety training, 2000-present

 

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