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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
driven professional seeking a challenging position where expertise in customer service, office administration and communication will prove instrumental to company success.
career profile
qualified professional offering seven years job experience, with specific expertise in customer service, office administration and small business operations. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone. track record of quality, efficiency and accuracy. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and work in a fast-paced environment.
extensive written and verbal communication experience
proficient in microsoft office suite
intimate knowledge of office procedures
skilled, highly motivated, strong time-management skills
professional experience
barista starbucks 2008-present
- sharp business acumen and experience in a broad scope of operations, from product sales, customer service and telephonic communication to customized services, store opening and closing.
- successfully steer sales operations to generate high volume growth and revenue.
cashier/server flower farm coffee shop 2008-present
- responsible for the efficient and accurate preparation and service of customer orders.
- consistently handle client communication in person and via telephone to place reservations.
file clerk amerisource bergen, inc. 2006-2008
- managed broad scope of office activities including all paperwork, account review, excel spreadsheet creation and maintenance, and client credit reviews.
secretary scotts corner feed & hay 2007
- effectively handled purchase and receiving orders, product pricing, inventory, stocking, billing, and collections.
- serving as administrative clerk, managed client communication, computer documentation and appointment scheduling.
courtesy clerk raleys grocery store, auburn ca 2001-2007
- consistently provided customers with a wide variety of services and assistance, from bagging groceries, to customer service inquiries and store opening/closing.
education
associates of arts in animal science & equine science certificate sierra college 2008-present
coursework in animal science cal poly tech university 2006-2007
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