Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

In addition to significant experience in regional operations management,  I bring to you an outstanding background in propelling sales growth, a proven track record in strengthening employee performance, and exemplary expertise in profit and loss (P&L) management, inventory control, staff training and development, and optimizing revenue production. To complement these qualifications, I offer substantial analytical, strategic thinking, and process improvement skills.

   

As a proactive contributor to your organization, you will find me to be a determined professional committed to supporting you in achieving your objectives through polished business acumen, sharp leadership talents, and excellent initiative. I am confident that I could be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.   

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

Results-driven Manager eager to contribute expertise in driving operations, sales, customer relations, and team-building initiatives toward actively collaborating with a dynamic organization in maximizing bottom-line performance.

 

 

Proficiency in all aspects of multi-unit operations management including staffing, employee development, customer service, P&L, inventory control, and facility management. Substantial experience in vendor relations and negotiations, strategy planning, and capturing record-setting sales growth.  Resourceful, assiduous and versatile self-starter; set goals and decisively develop action plans for attainment.  Proven financial acumen; meticulously monitor fiscal status to optimize profitability, cost control, and budget compliance. Keen organizational, interpersonal, forecasting, problem solving, and communication skills. Able to revitalize struggling regions and heighten employee morale. 

Selected Achievements:

 

        Effectively improved overall employee satisfaction by 41% during first year as Area Manager for Rotech.

        Championed three successful Joint Commission audits resulting in zero findings.

        Overhauled region ranking in last place (80 out of 80) to within 12 months placing among top 20 for performance.

        Elevated quality of patient care and significantly decreased patient complaints from 117 to 6 in 2008.

        Took area held item numbers from worst to first company-wide within one year.

        Consistently scored at top of Performance Indicator Matrix for region during role as Location Manager for Rotech Healthcare.

        Resourcefully created reporting system at WNJ Medical Center to track/trend insurance denials and uncover areas requiring improvement; decreased denials and reduced A/R by 75%+ in seven months.

 

 

Rotech Healthcare, 2004 to 2010

Area Manager

         Spearheaded daily business operations inclusive of financial administration, staffing, training, fleet management, regulatory compliance, and policy/procedure development and implementation.

         Leveraged considerable leadership talents to coach, motivate and mentor sales representatives to boost revenue and market share.

 

Continued

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

         Monitored and regularly evaluated performance and goal attainment of Location Managers.

         Demonstrated exemplary versatility and organizational skills to oversee six locations concurrently and total personnel base of 81.

         Diligently steer compliance with Medicare, Medicaid, FDA/DOT and Joint Commission rules and regulations.

 

Location Manager

• Held P&L accountability while planning, coordinating, directing and supervising daily sales operations.
• Developed and motivated staff, consistently emphasizing customer service, productivity, and goal setting.

 

WNJ Medical Center, 2003 to 2004

Denial Analyst

• Provided extensive training to business and admissions staff to prevent errors, streamline insurance processes, and maximize team cohesiveness.
• Established budgets and targets, and meticulously documented insurance denials for hospital producing $110M per year.

 

Prior background includes various roles with Cigna Healthcare, 1998 to 2002.

 

 

Bachelor of Science in Business Administration, College of Alameda, 2004