Resume Writer - Need One ?
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed
ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx ,
xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
Customer Service Manager ▪ Administrative Operations Manager
Result-driven professional with 10+ years experience seeks new challenge and opportunity
to apply consummate skills as a Customer Service or Administrative Operations Manager.
♦ Key areas of Expertise ♦
Customer Service
Claims and Resolutions
Administration Management
Process Development
Procedure and Policy Development
Inventory Control & Order Forecasting
Trade Show/Event Coordination
Public Speaking & Presentations
Personnel Management
Leadership and Training
yyyyyy x. yyyyyy
Professional Profile
Escalate business development through innovative initiatives that increase productivity and revenue growth; adhere to all standards and procedures while exceeding goals and objectives
Organized and detail-oriented; successfully develop and improve processes, operational polices and manuals; maintain inventory control and coordinate various events including trade shows and travel
Self-motivated Leader with personnel management experience; recruit and train new employees, maintain employee records and website, track expenses, create reports, and conduct meetings
Communicate complex information easily and concisely; excellent public speaking and customers service skills
Analytical thinker who demonstrates diagnostic and collaborative problem-solving skills; exhibit proficiency in translating individual needs into responsive, concrete solutions
Proficient in Microsoft Office, QuickBooks Enterprise, Net Suite, Great Plains Dynamics, and SB Client
yyyyyy x. yyyyyyEmployment History
Administrative Operations Manager 03/2008 C 12/2009
Andrew Morgan Collection ▪ Mount Vernon, NY
Successfully managed office and warehouse operations; demonstrated exceptional personnel management skills
Directed sales, customer service and warehouse staff
Conducted interviews and participated in hiring and training
Managed employee records, website, phone system, vendors, and necessary maintenance
Designed operational procedures for hiring, accounting, customer service, and shipping
Assisted in writing sales manual; established policies for Hospitality, Retail, and Spa sales divisions
Increased order timeliness and accuracy through warehouse restructuring; provided inventory control including ordering of supplies and equipment
Skillfully coordinated trade shows, events and travel arrangements; maintained cost effectiveness, documented expenses, and created reports for review with CEO and Controller
Accurately created sales reports for weekly meetings with production, marketing and product development
Special Projects Manager 08/2007 C 03/2008
Frette, Inc. ▪ New York City, NY
Successfully managed top hospitality accounts for customer service, inventory and shipping
Maintained inventory control; conducted order forecasting, processed orders and returns, prepared weekly reports, and led meetings to address inventory needs and company vendor ratings
Efficiently monitored credit lines, and reviewed and approved charge-backs; resolved all claims issues and ensured customer satisfaction
Customer Service Manager 12/2004 C 06/2007
Greystone Home Collection ▪ New York City, NY
Effectively managed customer service team
Conducted interviews and hired new staff
Developed and implemented an employee computer training program
Directed all customer service functions including shipping
Approved and tracked expenses and provided customer solutions related to shipping and product claims
Conducted weekly team meetings
Skillfully implemented policies and procedures for customer service, accounting and shipping
Enhanced the invoicing system; resulted in quicker receipt of customer payments
Efficiently designed an inventory/sales reporting system
Client Services Manager for Residential/Contract Furniture Division 09/2000 C 12/2004
Donghia Furniture/Textiles, Ltd. ▪ New York City, NY
Successfully directed Order Entry department and Residential/Contract Furniture division of client services
Conducted interviews, hired, and trained new staff; preformed weekly meetings and new product training with team
Efficiently assisted in claim resolutions and analyzed and approved all expenses related to claims, repair and replacement orders; prepared and presented financial reports to President
Strategically negotiated reimbursement for claims and collected payments; average of 70-100% reimbursement
yyyyyy x. yyyyyy
Education
Business Management, Accounting and Marketing Courses 1990 C 1994
South Carolina State University ▪ Orangeburg, SC
<< Previous Back to Sitemap Next >>
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!