Yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                                                   abc@xyz.com

 

 

Career Objective                                                                                            

MCSE and CompTIA credentialed IT professional eager to contribute technical expertise as well as dynamic leadership, training and client relation skills toward supporting employer operations

 

Profile                                                                                                              

Ø  Offer over 10 years progressive IT experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions.

Ø  Comprehensive background in systems administration and technical training/consulting in fast-paced environments.

Ø  Results-driven leader who effectively builds, trains and leads top-performing teams.

Ø  Expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance.

Ø  Dynamic skills in client interfacing, facilities planning/provisioning and vendor relations.

Ø  Proficiently steer projects from concept through delivery.

Ø  Possess a U.S. Secret Security Clearance.

 

Professional Experience                                                                               

CACI - Baghdad, Iraq                                                                                                     2008

Logistics Engineer I / NET (New Equipment Trainer)

  Exhibited solid leadership qualities in training, mentoring and motivating US Military and operational personnel on the application, care and maintenance of new equipment, with strong focus on optimizing productivity and efficiency.

  Conducted comprehensive review and analysis in preparing and maintaining After Action Reports (AAR) to inform and update the Assistant Project Manager.

  Proactively supported the analysis, modeling and optimization of distribution networks using logistics software.

  Proficiently provided Integrated Logistics Support (ILS) services, emphasizing configuration, maintenance and technical documentation and demonstrating exceptional technical expertise and multitasking abilities in achieving operational goals and timelines.

  Applied business consulting and program management talents in supporting enterprise-wider operations.

 

EDS - Harrisburg, PA                                                                                                    2007-2008        

Battalion Application Trainer

  Contributed dynamic management skills in leading 20+ training classes consistently of 1 to 200+ soldiers.

  Identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.

  Maximized effectiveness by conducting application training for sites not utilizing ARRIS software.

 

Maaco Enterprise, Inc. - King of Prussia, PA                                                                  2003-2007        

Information Technology Support Analyst

  Strategically defined, developed and executed corporate-wide hardware and software standards instrumental to boosting productivity, efficiency and quality of multi-site operations.

  Ensured high levels of client satisfaction by proactively responding to, troubleshooting and resolving technology issues.

  Steered the structuring and implementation of results-driven information system policies and procedures substantially improving performance; installed 53 complete small-business networks and computers and supported 500+ franchises.

  Traveled nationwide to install Polaris business management software and promptly analyze/address franchisees needs.

 

 

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Anthony J. Switzer                                                                                                       page 2 of 2

 

 

NJ Army National Guard - Kuwait / Tikrit, Iraq                                                                  2004-2005        

Movement Control NCO

  Demonstrated strong problem-solving and detail-oriented skills in tracking over 75 flights from the continental United States to Kuwait, ensuring the provision of proper transportation support. 

  Maintained full accountability for 260+ inter-agency requests to ensure availability for military aircraft to transport over 15,000 of the Division s personnel and equipment from Kuwait to various airports throughout Iraq.

 

I.T. Data Solutions - New Jersey, Delaware & Maryland                                                   2001-2003        

Information Technology Consultant

  Proficiently developed and executed IT strategies supporting over 40 clients; steered the installation, configuration, maintenance and administration of servers, networks and workstations.

  Successfully analyzed client needs and recommended a functional and robust information technology infrastructure.

 

Micro Computer Co-op Services - New Jersey                                                                1996-2001        

Computer Technician

  Effectively planned, coordinated and facilitated technological functions to optimize clients productivity, efficiency and performance.

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and strategically providing technology-driven solutions implementation.

 

Additional Experience

 

NJ Army National Guard - Somerset, NJ                                                                         1998-Present    

Information Systems Operator Analyst

 

Additional employment and military history and information available upon request.

 

Education & Professional Training                                                            

  Single Channel Radio Operator, 25C Graduate - U.S. Army Information Technology School (Fort Gordon, GA), 2004

  Information Systems Operator Analyst, 25B Graduate - U.S. Army Information Technology School (Fort Gordon, GA), 1999

  Select Computer Science Courses - Thomas Edison State College (Trenton, NJ); 34 Credits

  MCSE with Security

  CompTIA Security+

  Certified to train the following applications: Odyssey Client, Sprint Air cards, Recruiting Services Virtual Private Network, Communications Select Device, USAREC Enterprise Portal, LMS, Advance leads Refinement List, Recruiter Zone, LEADS-Report,  Lexmark and Dell Scanning, Future Solider Remote Reservation System, Army Career Explorer, Leader Zone, Top of System, Guidance Counselor Resource Center, Mission Production and Awards, Graphical Accessions Mapping and Analysis Tool, Electronic Background Check, Police Agency Listing, Army Recruiting Compensation Advantage, and Reports Management Zone (Hyperion 9)

 

Technical Skills                                                                                              

Microsoft Active Directory, Domain Name Service, ISS, Remote Management, Windows Server Update Services; Microsoft Windows XP, 2000, 2003 Server; Microsoft Exchange 2003, 2007; MS Office, Word, Excel, Outlook, PowerPoint, Access; Visual Basic, C++, True Basic, Battle Command Sustainment and Support System and Movement Tracking System.

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                                                   abc@xyz.com

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive organizational processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by my career background, I have continually advanced in the IT industry, assuming increasing levels of responsibility for projects and employees.  To complement my experience, I offer Certifications in MCSE with Security and CompTIA Security+.

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Anthony J. Switzer