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yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
results-driven professional eager to contribute dynamic management, team-building and business development skills toward actively supporting a progressive organization in optimizing operational and financial performance.
profile
ø offer extensive experience in operations management and visual merchandising, with comprehensive background in customer service and staff training.
ø effectively define and implement targeted action plans to maximize productivity, efficiency and profitability.
ø proactively hire, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
ø fluent in english, german and french.
ø adept at microsoft office (excel, powerpoint & word); adobe (photoshop, illustrator, indesign); dreamweaver.
key achievements
ø significantly reduced shrink levels by staffing key personnel with logistics and client relations skills.
ø optimized productivity and efficiency by ensuring high logistical standards and critical compliance with all policies.
ø improved client relations and created a loyal repeat customer base, instrumental in boosting sales.
ø chosen to travel to other stores within the district to manage visual standards and support grand openings.
professional experience
the limited 2002-present
co-manager, tukwilla, wa (2007-present); co-manager/ visual manager, tukwilla, wa (2004-2007)
contribute dynamic leadership skills in managing all levels of employees, with full accountability for the effective administration of daily operations.
successfully build top-performing personnel vital to supporting grand reopening of remodeled store by strategically recruiting and effectively interviewing, screening and testing candidates.
train and motivate staff, playing an instrumental role in the development of top performing team members.
innovatively assist with the design, development and implementation of the floorset setup and visual direction.
co-manager, bellevue, wa (2002-2004)
spearheaded diverse managerial activities including hiring, training and performance evaluation.
ensured smooth flow of operations from stockroom to sales floor by managing front and back store logistics.
strategically planned schedules to maximize resources while controlling costs and meeting customer needs.
the museum company, bellevue, wa 2001-2002
co-manager
efficiently managed workflow, defined staffing requirements and delegated assignments to optimize utilization of human capital and operational resources.
conducted comprehensive review and analysis of current trends to create visual merchandising strategies.
prior experience
international product manager - cosi distribution pty. ltd., south africa
ceo - d.t. cables and equipment pty. ltd., south africa
product and marketing manager - dot products pty. ltd. (part of the dot group of companies), south africa
professional development/training
diploma - the professional interior decorating program, professional career development institute, georgia
apprenticeship
training
- the dot group of companies pty. ltd., south africa; office duties,
switchboard, catalog/price list layout & artwork, stock controls,
purchasing, accounting, staff management, sales, logistics
speed typing course - kurgersdorp technical college, south africa
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