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xxx-xxx-xxxx                                                                                          abc@xyz.com

 

Career Objective                                                                                            

Results-focused leader eager to contribute strong business development, operations management and team building talents toward actively supporting a progressive company in optimizing performance as the Regional Manager

 

Profile                                                                                                              

Ø  Offer approximately 15 years progressive experience in operations management, with comprehensive P&L and business development background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.

Ø  Proven ability to successfully lead turn-around initiatives.

 

Key Achievements                                                                                            

Ø  First year of turn-around as a General Manager in Dallas, TX yielded a net improvement of $2.6 million EBIT.

Ø  Proactively restructured operations and reduced costs to boost profitability and streamline operations.

Ø  Grew sales and earnings from $10 million at -8.8% EBIT to $16 million at 8.1% and awarded "Supply House of the Year, 2005" as the General Manager at Jackson, MS.

Ø  Directly managed a turn-around effort, led profit center from -1% EBIT to 5.3% and awarded "Most Improved Supply House of the Year, 2001."

Ø  Led sales growth from $3.5 million to $5 million as the Branch Manager at Woodlawn, MD.

Ø  Achieved "Presidents Club" award twice.

 

Professional Experience                                                                               

Ferguson Enterprises, Inc.                                                                                             1989-Present

General Manager - Dallas, TX (2006-Present)

  Promoted to contribute dynamic leadership skills in managing all aspects of daily operations in North Texas and overseeing a 6-person Management Team consisting of Credit, Operations, Controller and Sales Managers.

  Proficiently identify, develop and execute strategic new business plans supporting enterprise-wide operations; actively involved in business development and control including organizational setup, management selection, sales, marketing, and financial planning for region.

  Apply strong communication abilities toward successfully negotiating contracts with large clients and securing multi-year partnering agreements.

  Exhibit solid leadership qualities in supervising 3 Sales Managers, 20 Outside Sales Associates and 17 Branch Managers and achieved significant improvements in their productivity.

  Spearhead diverse administrative activities ranging from staffing, training and performance evaluation to workflow planning and policies/procedures development.

General Manager - Jackson, MS (2003-2006)

  Improved and directed operational activities to optimize efficiency and profitability; trained, managed and motivated 40 associates on "Customer Loyalty" resulting in significant productivity improvements.

  Restructured a primarily commercial business into a diversified residential/commercial supply house.

  Innovatively developed and implemented targeted business plan for entering into the residential construction materials supply business.

General Manager - Antioch, CA (2000-2003)

  Initiated and led post-acquisition integration effort and instituted a new operational model.

  Ensured 70 associates are properly educated on all facets and phases systems, operations and sales support, while directing and mentoring 6 Branch Managers towards operational excellence.

  Demonstrated negotiation and interpersonal relation talents in forging key relationships with senior management, staff, customers and vendors; negotiating union contracts; and settling grievances.

  Cost-effectively allocated and administered budgets and approved budget expenditures for 6 branches.

 

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Ferguson Enterprises, Inc.                                                                                             1989-Present

-Continued-

Regional Sales Manager, South East - Atlanta, GA (1999-2000)

  Effectively planned, coordinated and oversaw regional and local sales managers and their staffs; developed and managed sales budgets for 115 Outside Salespeople in 5 states.

  Served as "sales trainer" for new Outside Sales associates within region and as liaison between corporate marketing and field sales.

Branch Manager - Woodlawn, MD (1997-1999)

  Efficiently supervised 10 associates of a residential plumbing supply branch; planned and coordinated workflow and assigned projects to optimize utilization of human capital and operational resources.

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and improved warehousing services.

  Created and executed sales strategy to enter into the repair/remodel market via counter and showroom sales.

Outside Sales - Baltimore, MD (1994-1997)

  Resourcefully applied presentation and negotiation skills in performing outside sales.

  Increased sales >10% each year and increased margins by 4 points.

Prior Positions with Company - Baltimore/Glen Burnie, MD (1989-1994)

  Consistently promoted from Management Trainee to Branch Manager.

 

Education & Professional Training                                                            

Psychology - Towson State University (Towson, MD), 1989

Executive Leadership Development - Darden School of Business, UVA (Charlottesville, VA), 2006

Executive Leadership Development II - IMD (Lausanne, Switzerland), 2007

 

 

Yyyyyy x. yyyyyy                                  0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                          abc@xyz.com

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior employee development to increasing sales and executing proactive processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.  As illustrated by my career background, I have continually advanced in operations management, assuming increasing levels of responsibility for regions and employees.  Among my accomplishments, I grew sales and earnings from $10 million at -8.8% EBIT to $16 million at 8.1% and was awarded "Supply House of the Year, 2005."

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

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