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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

quality-focused retail sales / business support professional specializing in administrative operations, fiscal management, team building, training / development, and customer service eager to maximize a progressive employer s bottom-line.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and client satisfaction.  excellent communicator who can plan, delegate, and handle multiple assignments within fast-paced, deadline-driven environments.  ambitious self-starter who demonstrates superior attention-to-detail and sharp problem-solving skills.

 

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key areas of expertise

 

sales / business support                 cross-selling / up-selling               customer service                                      cash handling

administrative operations               fiscal management                          accounts payable / receivable              inventory control

team building                                   training / development                   workflow prioritization                             data management

 

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professional synopsis

 

office administrator

zales jewelry, valley stream, ny                                                                                                                                        2007 c 2008

 

         applied sharp analytical talents toward handling accounts payable / receivable, financial reporting, and payroll processing to include performing all cash handling and completing the proper documentation of values through solid recordkeeping.

         utilized broad scope of industry knowledge to promptly handle customer requests and resolve business challenges.

         monitored all-inclusive inventory activities, as well as investigating / adjusting any discrepancies as necessary.

         optimized data management via strong filing practices to include performing at above-average productivity levels.

         proactively supported company in sustaining and developing business by building / maintaining key client relationships.

 

product advisor

cvs pharmacy, valley stream, ny                                                                                                                                        2004 c 2007

 

         achieved advantageous sales generated by nurturing valuable customer relationships and creating an appealing store environment through the implementation of profit-focused interior merchandise displays.

         represented an exceptional store image which led to an increase in retail revenue, a loyal consumer base, and the encouragement of fellow associates to make decisions to reflect positively on company well-being.

         contributed superior interpersonal relations skills toward training new employees to meet and / or exceed set objectives.

 

department manager

bed bath and beyond, brooklyn, ny                                                                                                                                     1999 c 2004

 

        drove business growth by recruiting, training, and managing 20 top-performing team members to include conducting regular employee meetings and individual reviews to improve store communications and encourage useful staff feedback.

        communicated the company s vision, value, and goals to profitably ensure both a consistently successful sales performance and a continually satisfied customer base.

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recent supplemental experience

 

registered resident

ponce funeral homes, inc., brooklyn, ny                                                                                                                          2008 c 2009

 

        expertly consulted with clients regarding services and costs to meet individual needs / requirements to include interfacing among diverse industry professionals (i.e. clergy, florists) to support seamless funeral home operations.

        ensured a productive administrative environment at all times by handling comprehensive office / recordkeeping activities.

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education

 

associate s degree in mortuary science                                                                                             nassau community college

professional esthetician program                                                           christine valmy international school of esthetics

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