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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile rn eager to contribute comprehensive clinical management background toward actively supporting the employer in providing quality healthcare services.

 

profile

 

  • dedicated registered nurse offering over 18 years solid and progressive healthcare experience in disease management, drug compliance and staff supervision.
  • strong background in training telephonic nurse managers, from individual guidance/mentoring to overall quality assurance functions.
  • in depth staffing expertise, including recruiting, hiring, training, and directing a multi-disciplinary, multi-lingual team.
  • hands-on experience in  nurse information technology , including clinical content writing, research and implementation
  • skilled in developing or reengineering procedures in a telephonic nurse management environment; effectively saving 860 work hours and reducing admin time by 10% over fiscal year.
  • proven track record of collaboration with it teams in the implementation of disease management platforms.
  • dynamic communication, organization, problem solving, and relationship management skills.

 

professional experience

 

disease management supervisor mckesson health solutions                                              2004-present

  • acting as lead preceptor, effectively recruited, hired, trained and directed a 17-member nursing staff and actively collaborated in supervisory functions such as new employee precepting, continuing staff development, performance evaluations, and individual guidance/mentoring.
  • sharp leadership acumen and experienced in managing broad scope of operations, from developing quality management tools and quality improvement to establishing standards for productivity measures.

 

florida: a healthy state care manager mckesson health solutions                                       2001-2004

  • hand-selected to oversee the telephonic disease management of an extensive medicaid population across florida, while also precepting new team members.
  • utilized extensive knowledge of diabetes, chf, hypertension, and asthma in educating people on at-home disease management.

drug compliance site manager mckesson health solutions                                                              2001

  • skillfully collaborated with 2 managers in establishing new product, setting up workspace, hiring 12-member nurse/dietician team, and training new team.
  • effectively coordinated with quality manager in the development, implementation and adaptation of a quality management tool for the product.

 

care center supervisor mckessonhboc                                                                                  2000-2001

  • responsible for training and directing a telephone triage nursing team for a johnson & johnson start-up project.

telephone triage nurse access health                                                                                        1998-2000

l&d rn north suburban medical center                                                                                1995-1999

l&d/post-partum/level iii nursery rn sterling regional medcenter                                         1992-1993

 

professional education

 

business science in business management university of phoenix                                                   2008

associates of science in nursing angelo state university                                                               1993

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