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yyyyyy x. yyyyyy                                                254 e. canary court c queen creek, az 85243

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

objective

administrative professional eager to contribute office operations, accounting and organizational skills in a challenging assignment supporting the employer in reaching corporate goals.

 

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career profile

ø  over 17 years of successful business experience.

ø  career built in wide-ranging industry assignments.

ø  expertise in administration and operations management.

ø  knowledgeable in branch management.

ø  facilitate grounds and equipment maintenance.

ø  spearhead budget preparation.

ø  skilled in vendor interaction and resolving any discrepancies/issues.

ø  manage inventory control, customer and vendor returns, and inventory obsolescence.

ø  proficient in timely customer billing and vendor payment.

ø  expertise in personnel oversight, including shift scheduling, authoring of employee performance reviews and resolution of customer issues.

ø  well organized multi-tasker.

ø  exceptional detail orientation.

ø  contribute well in fast paced environment.

ø  skillful staff supervisor.

ø  outstanding communication skills.

 

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professional experience

rexel phoenix electric                                                                                                              2001 c present

operations manager, gilbert, az (dates)

         promoted to assume administration and operations management duties due to strong successes in previous assignment.

         manage personnel in both office and warehouse, assigning duties and assuring seamless and continuous workflow.

         maintain close communication with branch manager regarding branch activities, day-to-day operations, including facility and equipment management, purchases and office supplies.

         with information gained from various daily/monthly reports regarding branch operation and profitability, work closely with branch manager in preparation of branch budget.

         skilled in accurate inventory management and control including interfacing with purchasing department agents, investigating past due purchase orders, resolving vendor discrepancies/material returns and managing materials obsolescence.

         maintain strong oversight of accounts payable and customer chargebacks with accounts receivable.

 

manager of projects and directs, phoenix, az (dates)

         as manager, oversaw daily operations.

         efficiently handled customer returns and accounts payable.

         in timely manner, assured customer billing and vendor payments were met.

         apprised branch manager of findings on all customer chargebacks.

 


yyyyyy x. yyyyyy

page two

 

 

mesa airlines                                                                                                                                1991 c 2000

aircraft maintenance reliability and records analyst, tempe, az (date-2000)

         oversaw accurate daily reporting on times and cycles of each aircraft in fleet.

         provided detailed audits of documentation received from maintenance stations.

         worked closely with faa in researching maintenance issues and assuring all engineering orders were in keeping with faa guidelines.

         reported to lead inspectors any discrepancies that occurred on a repeat basis.

 

station supervisor, lake havasu city, az (date-date)

         advanced to manage staff, including scheduling.

         authored and presented performance evaluations for employees.

         interfaced with customers to resolve any issues or problems.

         maximized flight capacity by working closely with america west airlines.

 

customer service representative, lake havasu city, az (1991-date)

         coordinated aircraft ground operations.

         issued tickets.

         checked-in passengers.

         managed baggage handling.

         filed missing baggage reports.

 

 

 

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education

lamson junior college, mesa, az

travel and tourism diploma, 1989

 

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