yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

career objective

versatile business professional eager to contribute broad-scope business administration experience toward supporting a dynamic organization in maximizing bottom-line performance.

profile

 

• offer solid and progressive business administration experience, including expertise within operational management, employee development and customer service capacities.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• technically proficient in microsoft office suite, including excel, word, power point, and as400.

 

professional experience

 

production development associate lafrance corp.                                                                      2006-2009

• successfully steer production operations to generate high volume growth and revenue on behalf of company.
• effectively manage cost and shipment logistics through the utilization of company software as400.
• facilitate productive communication with overseas manufactures in the development of an accurate reporting process.
• proficiently developed production planning forecasts in excel to dictate production outcomes and estimate material usages.

 

intern domestic violence center of chester company                                                                        2008

• contribute proactive planning, developing, and implementing of marketing strategies and sales campaigns to expand utilization of company services and increase funding.
• actively explored grant opportunities and collaborated with administrators in grant proposal writing operations.
• effectively coordinated all aspects of drafting the 2007 mushroom festival grant proposal, awarded $2,500 on behalf of company.

 

customer service representative applied card systems                                                                       2006

• sharp business acumen and experienced in managing broad scope of operations, from processing credit card payments and accounting upgrades to handling account-related issue resolution and arbitrating financial arrangement options to resolve delinquency issues.
• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

resident assistant west chester university of pennsylvania                                                      2004-2006

• successfully developed and implemented successful floor plans each semester for over seventy-five undergraduate residents, facilitating productive living arrangements.
• actively served as liaison between university and residents by conducting monthly meetings promoting new university policies and upcoming university sponsored events.

 

professional education

 

master of public administration widener university gpa:3.65/4.0                                                  may 2009

bachelor of science in finance west chester university of pennsylvania gpa: 3.5/4.0                       2006