Solutions-focused leader specializing in Employee Relations, Team Building / Training, Benefits Administration, Program Development, Process Improvement, Administrative Support, and Regulatory Compliance eager to contribute 14+ years of proven experience toward optimizing an employer s success.

 

 

Employee Relations • Employee Recruitment • Orientations / On-Boarding • Training / Development

Benefits Administration • 401(k) • Immigration Administration • FMLA / ADA / EEO / WC • HRIS

Project / Program Management • Budget Control • Policy Development • Regulatory Compliance

 

         Top performer who makes decisions to reflect positively on business efficiency, corporate well-being, and staff satisfaction, along with providing quality team recruitment that encourages diversity, low turnover, and high levels of company loyalty.

         Ambitious self-starter who fosters a cooperative working environment by conceptualizing, developing, implementing, and managing forward-thinking employee morale and recognition programs which are instrumental in boosting success.

         Integral leader who offers knowledge of 401(k) benefits, FMLA / ADA / EEO administration, and workers compensation.

         Excellent communicator who plans, prioritizes, and manages tasks to optimize workflow and enhance staff productivity.

 

 

 

Human Resources Generalist / Human Resources Generalist I

         Utilize broad scope of industry knowledge and dynamic business acumen to direct comprehensive human resources operations, including recruiting and training employees, administering benefits and conducting annual enrollment meetings, handling disciplinary actions and conflict resolutions, managing personnel records, and processing all exit interviews.

         Administer benefit programs, including processing enrollment changes and terminations, coordinating with broker and insurance carriers, and addressing employee benefits issues, as well as reconciling employee benefits on a monthly basis.

         Process 401(k) enrollments, loans requests, hardship withdrawals, and other distributions; process weekly 401(k) activities for payroll; and provide counseling and resolution of 401(k) questions / problems for all employees and participants.

 

Key Accomplishments

  Piloted the company s first wellness program implementing popular Weight Watchers, fitness challenges, 10,000 steps program, and gym membership reimbursements, and achieved over 1,000 lbs. in staff weight loss.

  Devised new wellness program incentives and morale-boosting programs encompassing special events and a tiered awards structure which was instrumental in improving employee satisfaction and job productivity.

  Coordinated a first-of-its-kind health fair, open house, and formal awards celebration, along with managing a $75,000 budget for service / spot recognition programs and reconciling budget to ensure accurate spending.

  Developed the company s first-ever automated on-boarding process, including providing all new hire documentation (e.g. benefits, tax forms, I-9, policies and procedures) via flash drive to empower new employees with information they typically did not receive until their first day and create a relaxed first day.

  Negotiated vendor contracts that focused on service scope and objectives, including ultimately reducing fiscal expenses by $50,000 via recommendations to automate file downloads from Flex Spending Account.

  Improved the department s complete physical d cor to create a welcoming appearance for employees.

 

 

Human Resources Assistant

         Created an ethical and non-discriminatory work environment via establishment of effective communication methods, proactive identification and resolution of human resources challenges, and objective management of employee conflicts.

 

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Human Resources Assistant

         Developed, monitored, and / or updated detailed job descriptions, along with creating performance expectations and identifying essential role functions and knowledge, skills, and abilities required to maximize use of employee resources.

         Drove operations success by training and mentoring a five-member secretarial staff in county operating procedures and best practices, including conducting resourceful workshops and one-on-one coaching sessions to optimize productivity.

         Handled terminations, drug rehabilitation, employee counseling, and / or appropriate behavior correction methods.

         Assisted with internal investigations and ensured outcome of investigations were appropriately followed through.

 

Key Accomplishments

  Co-developed the company s first-ever standardized policy and procedure and tracking system that served to successfully insulate the company from legal risk and ensured consistent and fair discipline processes.

  Planned, implemented, and produced 10,000+ Photo Identification Badges via automated tracking systems.

  Directed all event planning, including handling catering, rentals, RSVP tracking, and accommodations.

  Oversaw personnel s website post, updated job postings, and prepared all candidate correspondence.

 

 

Financial Services Representative III/ Emergency Department Technician I

         Contributed strong interpersonal relations skills toward efficiently communicating with and registering a diverse population of patients presenting themselves for medical services, including obtaining necessary demographic and financial information to complete the registration process and ensure legal and accurate billing and medical records input.

         Liaised between patients, families, peers, and medical center healthcare teams to guarantee seamless processes at all times.

         Supported RNs and MDs in technical patient care by performing phlebotomy and IV starts and administering 12-lead EKGs, as well as placing patients on cardiac and vital signs monitors, performing point-of-care testing and wound care, inserting Foley catheters and nasogastric tubs, and obtaining lab specimens and associated documentation for all care.

 

Key Accomplishments

  Successfully processed 300 claims per month which was 15% more than job criteria.

  Maintained composure and courteous demeanor while working within a fast-paced, high-stress area.

  Ensured immediate availability of care for seriously ill or injured patients via organized reception practices.

 

 

Administrative Assistant / Executive Assistant / Legal Assistant

         Demonstrated solid administrative support talents toward successfully completing various short-term business assistance positions with such facilities as Salick Health Care, Brookdale Hospital, Maimonides Medical Center, including providing high-volume data / recordkeeping, scheduling / calendar management, and multifaceted correspondence drafting.

         Handled a healthcare director s large-scale caseload of assigned protocols for review per group priorities and timelines, along with archiving images as required and maintaining data for research drug studies utilized in cancer research.

         Supported executive-level hospital administration with scheduling, mail distribution, and licensure documentation.

         Prepared and processed legal documents and correspondence (e.g. summonses, complaints, motions, subpoenas); coordinated delivery of legal correspondence to clients, witnesses, and court officials; and assisted with other projects.

 

 

Bachelor of Arts in Business Administration (Projected 2011)                                         University of Maryland

Diploma in Computerized Business                                                                               Drake Business School

Professional in Human Resources (PHR) (Projected 2011)               Society for Human Resource Management

 

~ Member of the Society for Human Resource Management ~