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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
results-driven professional eager to apply dynamic business development, healthcare services and persuasive communication skills toward actively supporting the employer in optimizing revenue performance.
profile
- respected professional with distinguished 25-year career leading healthcare services and psychological programs for clients.
- in depth background in behavioral health, addiction services, chemical dependency, and psychology fields.
- proven experience in client-focused industries focused on delivering world class customer service.
- extensive expertise in client needs analysis with a consultative approach to customer service operations.
- experienced in persuasive communication; expressing ideas in ways that lead clients to understand sales presentations.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
- dynamic communication, presentation, organization, and relationship management skills.
professional experience
private
counseling practice 2003-2009
family intervention specialist
- consistently assisted clients in adapting to challenging situations through individual counseling and crisis intervention.
chrysalis; horizon services inc. 2005-2008
program director
- oversaw all aspects of a 22-bed dual-diagnosis facility for women, from medical/psychological treatment programs to all administrative operations.
genesis
house inc.
1995-2003
clinical director
- actively collaborated with executive director and board of directors in handling all clinical activities for clients.
genesis house inc. 1984-2003
senior counselor
- skillfully supervised 16-member counseling staff providing quality care for clients with dual diagnosis chemical dependency.
professional education
addiction studies pharmatox institute of addiction studies
2004
psychology/behavioral health/chemical
dependency studies university of
santa cruz 1999
realty certification anthony's real estate school
1990
bachelor s of arts in psychology california state university
1983
associates of arts in social services chabot college
1979
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