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yyyyyy x. yyyyyy
1701 w. walker st. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile professional eager to contribute comprehensive background toward actively supporting the employer in optimizing performance.
profile
- talented professional offering over 17 years of solid and progressive business experience, with specific expertise in customer service, negotiation and troubleshooting capacities.
- in depth experience in client-focused industries focused on delivering world class customer service.
- gifted fundraiser, with a proven background in event planning, sponsor recruitment, volunteer coordination, and donation processing.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- dynamic communication, negotiation, organization, and relationship management skills.
professional experience
k-12 substitute teacher shelby county school system 2008-2010
- actively provide k-12th grade students with comprehensive instruction in the absence of lead teacher.
- successfully develop lesson plan additions and alterations tailored to individual learning needs.
healthcare recruiter cook blackburn human resources
2008-2009
- spearheaded all aspects of the personnel recruitment process, from interviewing clients and evaluating applicants to verifying references and updating database.
commercial casualty claims adjuster safeco insurance co. 1999-2002
- skillfully investigated, processed and settled third party claims across alabama, florida, tennessee, south carolina, and georgia.
agency technology specialist safeco insurance co. 1999-2002
- oversaw installation and troubleshooting of safeco software, while also training over 80 agents on technology operation.
senior underwriter vesta insurance company
1998-1999
- sharp
business acumen and experienced in managing broad scope of operations,
from reviewing loan pricing and market research to developing
policy/procedures and generating new clients.
broker cooney, rikard & curtin 1994-1998
- effectively identified and capitalized on opportunities to penetrate and develop new markets to expand clientele base.
additional experience
volunteer coordinator valley elementary school
2008-2011
leader american girl scouts 2008-2011
liaison american girl scouts 2008-2011
fall festival chairperson valley elementary school 2008-2011
professional education
bachelor s of science in history university of alabama at birmingham
1994
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