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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

Property Manager eager to contribute exemplary leadership talents and experience toward supporting a dynamic employer in optimizing revenue growth, community reputation, and profitability.

 

Profile

 

         Proficiency in driving cost-effective and compliant property management operations inclusive of office administration, personnel leadership, and P&L (profit and loss) accountability.

         Optimize resident/tenant relations through exceptional relationship-building, listening, problem solving and communication skills.

         Advanced knowledge of Landlord & Tenant Law, HUD policies and procedures, ADA requirements, Section 8 guidelines, and Fair Housing regulations.

         Solid experience in new property start-up procedures and operations.

         Excel in directing and coordinating grounds maintenance, unit maintenance, supplier relations, marketing efforts, and budget administration. 

         Financially-astute with outstanding bookkeeping, accounting, and collections experience.

 

Professional Experience

 

Harbor Management, 2009 to Present

Property Manager

  • Oversee multiple properties comprised of more than 800 units with responsibility for daily operations, customer relations, purchase order and invoice processing, daily and monthly reporting, and maintaining up-to-date resident data in company s computer system.
  • Direct and delegate tasks to administrative and maintenance staff.
  • Oversee collections and account management, bank deposit reconciliations, and petty cash.
  • Conduct background checks on applicants and approve or deny leasing agreements.

 

Atlanta Housing Authority, 2007 to 2009

Senior Relocation Specialist Manager

         Orchestrated full-scope relocation of 800+ families and closing out of entire housing communities.

         Administered relocation benefits and maintained associated records in compliance with HUD regulations for affordable multi-family and senior communities.

         Assessed, determined and provided each household with sufficient moving expenses, replacement housing payments, utility reconnection fees, and application fees.

         Cost-effectively managed fiscal responsibilities for each relocation site with a constant focus on budget adherence. 

         Collaborated with strategic partners such as private management companies, housing authorities, landlords, realtors, and the Good Neighbor Program provider to ensure a seamless relocation process.

         Presented regular customer information sessions on Relocation Services.

 

IMS Management, 2005 to 2007

Property Manager

         Oversaw complete property management operations inclusive of budget administration, report preparation, staffing, and tenant relations within low-rise affordable housing.

         Trained, mentored, motivated and supervised cross-functional staff.

 

Continued

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued ...

 

         Analyzed and defined occupancy benchmarks, terminated leases, facilitated aggressive rental collections when needed, and steered HUD compliance by coordinating inspections and external audits.

         Contributed well-developed multi-tasking and prioritization skills toward supporting marketing efforts, resident retention initiatives, and training new managers.

         Successfully met occupancy and revenue targets set by management company and owners.

 

Columbia Residential, 2004

Property Manager

         Leveraged sharp organizational skills toward managing multiple communities: senior high-rise and low-rise with affordable/tax credit, Section 8, and public housing.

         Interviewed applicants, conducted meter readings and inspections, terminated leases, and supervised rental collections.

         Effectively maintained up-to-date reports, budgetary data, and occupancy records, while reliably adhering to strict ADA and HUD guidelines.

         Partnered with The Atlanta Housing and Fulton County Housing Authorities to optimize property management, regulatory compliance, and tenant relations.

 

Lane Company, 2002 to 2004

Property / Marketing Manager

         Applied outstanding leadership talents toward managing new construction for property comprised of tax credit, bond funds, and market units.

         Scrutinized applicants credit/background information, maintained tenant files, applied rental adjustments, conducted inspections, and completed meter readings.

         Exhibited significant administrative capabilities in managing accounts payable and receivable, processing bank transactions, and completing lease terminations.

         Provided training to staff in use of office software, property management functions, and government rules and regulations.

 

Prior background includes role as Assistant Manager for Pinnacle Realty Management, 1998 to 2002.

 

Education

 

BS Degree in Business & Accounting, Capella University

 

Certifications & Additional Training

 

CMH (Certified Manager of Housing)

 

COS (Certified Occupancy Specialist)

 

Business Administration/Computer Information Systems, Atlanta Metropolitan College

 

Courses: Real Estate, Sales & Marketing, Asset & Income, Rent Calculations, Property Accounting, Advance Tax Credit & Compliance, Budgeting

 

Computer Skills / Software

 

Microsoft Office Suite (Word, Excel, PowerPoint,), Yardi, MRI, DDI AMSI, RentRoll, OneSite, Boston Post, Calyx Point, Encompass, CRMS, Oracle, eSite

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently exploring career opportunities in a property management capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you substantial property management experience, adeptness in budget administration, advanced understanding of HUD policies and regulations, and an exemplary blend of talents in marketing, leasing, maintenance, community relations, and staff leadership. To complement these qualifications, I offer a steadfast commitment to driving continuous improvement which is paramount as a property manager. 

As a proactive contributor to your organization, you will find me to be a highly motivated professional committed to supporting you in achieving your objectives through superior self-initiative, unparalleled resourcefulness, and well-honed leadership attributes. I am confident that I could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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