~  Dedicated Management Executive seeking opportunity where significant hospitality industry experience, sales leadership talents, and financial acumen will provide an immediate and positive impact to a progressive organization.  ~

 

 

Considerable skills in forecasting, budgeting, analysis, cost control, and strengthening revenue growth. Extensive background in devising, implementing and evaluating sales and marketing programs. Merge strong work ethic and integrity to achieve sales targets, increase net revenues, and bolster profit performance. Multilingual C fluent in Spanish, French and English. Combine solid interpersonal and communication skills to train, empower, and inspire employees; lead staff to achieve productivity and performance excellence. Proven success in elevating staff morale, reducing turnover, and driving compliance with corporate standards, policies and procedures. Constant focus on ensuring and optimizing guest relations to achieve excellent occupancy levels, repeat business and referrals. Proficient in administering guest recognition and loyalty programs.

 

Selected Achievements:

 

         Achieved diversification in targeted geographical markets and increased wholesale market share by 35% for Pueblo Bonita.

         Surpassed 2008 budget expectations and grew room nights by 18%.

         Maximized presence with main wholesale tour-operators globally to boost wholesale revenues by 33% for Presidente International.

         Exceeded 2004 budget goals and average room rate for Presidente International.

         Led Meli Caribe Tropical region to rank as most profitable for Sol Melia Hotels & Resorts worldwide, and ranked as #1 hotel in the country for occupancy and revenue.

         Proactively penetrated North American and Canadian market for Meli Caribe Tropical, drastically diversifying clientele.

         Increased U.S. market and incremental group business by 15% for Meli Caribe Tropical.

         Signed major group contracts and cultivated influential relationship with SITE and MPI.

         Championed efforts for The Westin Regina Resort Puerto Vallarta to rank as #1 for REVPAR (Revenue per Available Room) and top-producer of group business revenue.

         Established comprehensive network of wholesale tour-operators in the Americas and Europe.

 

 

Pueblo Bonito Oceanfront Resorts & Spas, Corporate Office, San Diego, CA, 2005 to Present

Director of Sales

• Spearhead sales and marketing operations for six hotels, consistently creating, nurturing and maximizing synergy between locations to drive revenue growth.
• Successfully manage top accounts comprised of wholesale U.S., Canada and worldwide.

 

Continued

 

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

 

Presidente Intercontinental Hotels & Resorts, Corporate Office, Mexico City, 2003 to 2005

Regional Director of Sales Mexico

         Applied dynamic leadership proficiency toward training, motivating and managing corporate office sales team of 11 employees.

         Steered key account development and management for 11 hotels totaling 3,250 rooms.

         Leveraged excellent creativity and resourcefulness to oversee design and development of marketing and promotional materials and strategies.

 

Sol Melia Hotels And Resorts, Bavaro, Dominican Republic, 2000 to 2003

Regional Director of Sales and Marketing C Melia Caribe Tropical & Paradisus Punta Cana

        Directed, motivated, mentored and supervised staff of 14 in meeting or exceeding revenue and profit goals for 1,600 suites.

        Facilitated regular staff meetings to address emerging or existing issues, optimize team cohesiveness and morale, and ensure smooth communication between departments.

 

Director of Sales and Marketing C Meli Caribe Tropical

• Analyzed sales and marketing targets and orchestrated initiatives to achieve or surpass goals.
• Strategically positioned hotel in North American market for FITs and groups segment.
• Supervised personnel from Sales, Groups and Conventions, and Reservations departments.

 

The Westin Regina Resort Puerto Vallarta, Puerto Vallarta, M xico, 1997 to 2000

Director of Sales and Marketing

        Exercised strong multi-tasking expertise to direct staff of 10, analyze and monitor sales performance, create and adjust sales and marketing plans, and coordinate account development efforts and new market penetration.

 

                   

 

Prior Background:

 

Senior Sales Manager, The Westin Regina Resort Cancun, Cancun, Mexico

Sales Manager, Paraiso Radisson Hotel Cancun, Cancun, Mexico

Corporate National Sales Manager, Radisson Hotels Corporate Office, Mexico City

 

 

Bachelor s Degree in Hotel Business Administration

Escuela Panamericana de Hoteleria, Mexico City, 1991

 

 

Member of SITE and MPI

 

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you a substantial background in the hotel and resort industry, significant experience in personnel development and management, and an exemplary blend of talents in sales management, marketing, promotions, and strategic relationship-building. To complement these qualifications, I offer polished communication, interpersonal, prioritization, and planning skills which are paramount in hospitality management.

 

As a proactive contributor to your organization, you will find me to be a self-motivated professional and stellar leader committed to supporting you in achieving your objectives through proven skills in strengthening sales revenues and profit levels. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy