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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
executive-level administrator eager to contribute healthcare expertise as well as strong management skills and communication talents toward actively supporting an organization in maximizing performance.
profile
- dynamic administrator offering solid and progressive management experience within the healthcare industry.
- in depth expertise placing elderly and disabled patients in appropriate care situations, from infants to senior adults.
- strong background in event coordination, from organizing fundraisers and volunteers to working with presenters on behalf of the autism society.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any healthcare environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic patient / client services interaction both in person and via telephone.
- actively maintain productive relationships with key healthcare leaders in fox valley; personal friends with the president of the autism society of ne wisconsin.
- exceptional knowledge of the policies and regulations of the department of health and family services.
professional experience
interim consultant administrator park vista assisted living date-date
- hand-selected to revamp a struggling 96-unit community, successfully hired highly-qualified staff, implemented training programs and generated community awareness; resulting in an occupancy rate of 99%.
- facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
administrator fox river assisted living and memory care date-date
- drove all operations for a 95-bed class c cbrf, successfully increased occupancy from 61% to 84%.
- effectively hired, trained and directed 55-member staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
administrator harbor suites assisted living date-date
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
- sharp business acumen and experienced in managing broad scope of operations for a 40-bed rcac, from resident management, vendor negotiations and accounting to employee training and marketing functions.
sales and marketing director river s bend health and rehab date-date
- actively managed sales and marketing operations for 112 bed ltc, maintaining a 99% average daily census.
sales/marketing representative walgreen s health initiatives 1997-2002
- successfully steered sales operations to generate high volume growth and revenue on a full line of home care services and products; sold 112% of budget with annual revenue of 6.5m dollars.
professional education & affiliations
bachelor s degree health care administration university of wisconsin madison date
level one and two certified national administrator certification program
nursing home administration course wisconsin assisted living association
cbrf & afh administrator course senior living university
case management certificate/seminars suzanna waters castillo, mssw, ph.d.
case management: functional assessment cbrf technical certificate program
intro to business management-fvtc cbrf administrators certificate program
supervision- fvtc cbrf administrators certificate program
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