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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

(xxx-xxx-xxxx

 

Key Qualifications

 

 

 

 

TECHNICAL PROFICIENCIES

 

CAREER HIGHLIGHTS

 

 

Best Practice Strategy ~ Business Case Development ~

 Business Process Improvement & Reengineering ~ Cost/ Benefit Analysis ~ Enterprise Integration ~ Hardware / Software / Systems Upgrades ~ Organization Management/Training ~ POS Systems ~ Project Development ~ Store System Requirements, Selection, and Integration ~ Strategic Planning ~ System Selection / Development ~ Training ~ Vendor Management

 

Fujitsu  ~ JDA JPOS ~ Oracle POS and SIM ~ Micros Xstore POS

 

 

 

  • Effectively partnered with prestigious clients, ranging from exclusive high end retailers to nationwide discount chains; on projects with budgets from $200K to $1.5B; client list includes more than 40 distinct brands, among them: Abercrombie & Fitch, Allied Domecq, Big Lots, Brookstone, Cabela s, Charlotte Russe , Comark, Dick s Sporting Goods, Dollar General, Guitar Center, Gymboree, Kohl s, Lifeway, Liz Claiborne, National Gallery of Art, Nordstrom, Talborts, Things Remembered, United Retail Group, Urban Brands, Wet Seal, Wicks N Sticks, Wild Oats and more.  Additionally directed projects for non-retail clients, including 360Commerce, CRS, Databantage, Epicor, and Fujitsu.
  • Brought on board by the President of Liz Claiborne Outlet stores to develop large-scale, long-term business improvement strategy for multiple brands, including Dana Buchman, Elisabeth, Laundry by Shelli Shegal, Liz Claiborne Collection, and Lucky Brand Jeans.  Defined requirements, introduced new technologies, implemented process improvements, and increased available resources; worked closely with senior corporate management and brand representatives to affect internal and external changes to store operations. 
  • Successfully led major Point of Sale initiative for Big Lots; conducted extensive market research to identify and select appropriate solution for this $4B retailer with more than 1,500 stores, executed due diligence and cost negotiations, oversaw design and implementation, and steered development of training methodology.  Achieved on-time project completion with exceptional level of accuracy.
  • Performed thorough evaluation of multiple business segments for Charlotte Russe and delivered detailed assessments and recommendations to COO, CFO, and CEO.  Based on presentation, retained to lead due diligence procedures to ensure next generation of store system applications met current and anticipated business needs to allow for growth.  Positioned company to secure favorable terms  on technological purchases.  Led implementation efforts and realized Phase I within strict four-month schedule and budget guidelines.

 

Continued...

Charles Daggs                                                                        Page 2

 

  • Played integral role in the development of comprehensive training strategy for Allied Domecq and facilitated staff development at all levels C corporate, field management, and in-store associates
  • Led key business process evaluation, review, improvement, and re-engineering for Labor, Operations, and Retail divisions of Brookstone.
  • Fulfilled essential project management/advisory position in planning, testing, implementing, expediting, and evaluating business process improvements and POS overhaul for Nordstrom stores.
  • Conducted strategic review of store systems for Dollar General s 6,000 locations.

 

Career 

Path

 

 

Skillnet                                                                                                     2009 C Present

Vice President / Head of Consulting

 

LakeWest Group, LLC                                                                  2004 C 2009 

Vice President

 

Answerthink                                                                                 2000 C 2004

Director

 

CFT Consulting                                                                           1998 C 2000

Director

 

Talbots                                                                                         1988 C 1998

Project Manager (1992 C 1998)

Systems Analyst (1990 C 1991)

Senior Programmer Analyst (1988 C 1989)

 

 

  education

University of Florida

Bachelor of Science in Mathematics; Computer Science Minor

 

 

 

 

 

 

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