yyyyyy x. yyyyyy

(719) 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

objective

solutions-focused, performance-driven technical engineer eager to contribute expertise as well as dynamic business development, program/project management, business integration and process enhancement talents

profile

ø  offer 13 years progressive experience in technical sales, engineering and support

ø  effectively develop and implement targeted action plans to maximize productivity, efficiency and profitability

ø  proactively train, develop and direct motivated teams and create a collaborative environment

ø  exceptional ability to research and evaluate high-performance computing trends, technologies and products and use findings toward designing and executing innovative strategies to boost company leveraging

ø  dynamic communication, presentation, relationship building and problem-solving abilities

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments

ø  willing to travel or relocate

ø  ts/sci clearance

professional experience

silicon graphics                                                                                                                  2000-present

systems engineer - sales, centennial, co (2007-present)

  strategically define, develop and execute hardware and software-based solutions and implementation services instrumental to boosting productivity, efficiency and quality of company operations

  apply advanced communication and interpersonal relation skills toward building and establishing key relationships and liaising effectively with senior management, federal and commercial sales team members and customers

  successfully promote superior service and exceptional customer satisfaction by promptly resolving issues and defining and developing solutions to maximize customer success

  gather pre-sales site information and conduct comprehensive analysis to estimate project scope for integration

systems support engineer, centennial, co (2005-2007)

  contributed strong ability to calmly and proficiently work in high-pressure environments toward successfully isolating and repairing operational and critical hardware that kept failing in less than one hour

  relied upon to lend extensive knowledge of both irix and the hardware platform to identify and address existing and potential hardware and software issues and create proactive upgrades and enhancements for optimal results

  steered installation planning and implementation, as well as problem and configuration management, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines

technical support engineer, eagan, mn (2000-2005)

  exhibited irix and linux os expertise and communication skills in serving as level i/ii contact in troubleshooting problems and delivering fault analysis and technical resolutions for 24/7 after-hours critical support line

  appointed to publish and review the internal knowledge database and the customer knowledge base, due to exceptional experience and performance

 

sykes, sterling, co                                                                                                           1996-2000

technical support engineer / csr

  recognized by vendor and senior management for consistently maintaining over 90% customer satisfaction scoring and high levels of support

  trained, mentored and motivated new hire support personnel, playing an instrumental role in the development of top performing team members

  demonstrated detail orientation and organizational skills toward performing front-line support for the silicon graphics workstation product line, including irix troubleshooting and resolution

professional development/training

advanced irix administration; irix functional overview; sgi advanced systems administration; sgi linux administration; origin 200 c 3900 series hardware platform; altix 300 c 4000 series hardware platform; xfs filesystem administration; storage area networks, cxfs; lsf administration

yyyyyy x. yyyyyy

(719) 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as illustrated by my career background, i have continually advanced in designing, developing and implementing innovative, technology-driven business solutions for diverse employers and their key clientele.  i excel in driving projects from concept and development through timely, cost-effective delivery, supporting productive teams, defining and resolving inefficiencies, and optimizing overall operational performance.  i also possess strong communication skills vital to determining and responding to customer needs and forging proactive relationships. 

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

(719) 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

 

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy