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0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
Well-rounded and energetic professional with valuable experience seeks new challenge and opportunity to apply consummate skills toward supporting objectives of a dynamic organization.
♦ Key areas of Expertise ♦
Customer Service
Personnel Management
Document Management
Logistics
Distribution and Dispatching
Casino Industry
Humanitarian Aid
Problem Resolution
yyyyyy x. yyyyyy
Professional Profile
Escalate business development through strategic initiatives that increase productivity and revenue growth; exceed goals and objectives
Results-driven with exceptional leadership qualities; maintain effective personnel management, operations management, strategic planning, scheduling, and document management
Organized and work well in fast-paced environments; experience managing cash transactions, close procedures, and reconciliation documentation
Communicate technical and complex information easily and concisely; ensure excellent customer service and resolve customer concerns
Self Cmotivated with military professionalism; continuing education in January 2011 majoring in communications
Proficient in computer skills?
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Employment History
Operational Planner 06/2005 C Present
Interstate Distributor Company ▪ Tacoma, WA
Boost business development through superior operations management and planning; oversee trailers in seven states, schedule drivers to appropriate loads and tasks, ensure efficiency, and meet deadlines
Demonstrate exceptional leadership qualities; skillfully coordinate sales personnel, fleet managers, customer services representatives, and drivers
Dispatcher/Assistant Truck Master 11/1997 C 12/2004
New Jersey Army National Guard ▪ Cape May, NJ
Achieved Battalion Coin for exemplary performance; authorized to serve as E-7 truck master during his absence
Awarded Army Achievement Medal for exceptional performance of duty, March 2004
Supported 9-11 recovery operations and humanitarian relief during Hurricane Floyd
Played key role in dispatching vehicles and drivers to transport personnel and equipment
Effectively managed 70 five-ton, tractor-trailer, and heavy duty recovery vehicles; launched maintenance and inspections prior to all missions
Dual Rate Slot Cashier Supervisor 02/2002 C 02/2003
Resort s Casino and Hotel ▪ Atlantic City, NJ
Exhibited excellent personnel management skills; supervised 20 cashiers, verified all transactions, assisted in nightly close-out activities, and accurately completed daily reconciliation documentation
Essential team member held accountable for coupons, tokens, and cash up to $1M; consistently closed-out within cash count margins
Administered first-rate customer service; effectively resolved customer disputes
Slot Cashier Supervisor 09/1998 C 09/2001
Trump Marina Casino and Hotel ▪ Atlantic City, NJ
Promoted to Supervisor within first year as a result of dedication and hard work; redeemed double that of other cashiers and addressed patrons by name
Demonstrated strong leadership qualities; proficiently managed 35 cashiers and closed daily finances
Versatile team member who was able to relieve any position; often requested to work in challenging High Roller section
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Affiliations
Vice President, Lambda Juris (Law Club) C do you want to include this? 2008 C 2009
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Education and Professional Development
Communications 2010
Tacoma Community College ▪ Tacoma, WA
Small Arms Instructor Range Operations Course 2001
Institute ▪ City, State
Automated Logistical Specialist 1998
Institute ▪ City, State
Culinary Arts 1996
Johnson and Wales University ▪ Providence, RI
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0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [Contract Specialist] within your organization. I bring valuable experience and training which makes me an excellent match for your advertised position.
You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in customer service, personnel management, logistics, cash management, and documentation are some of my strengths.
I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs. Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. Thank you for your time and consideration.
Sincerely,
Kelly Wilson
Enclosure
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