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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
dynamic communicator • administrative professional • skilled manager
productive, quality-oriented manager eager to contribute exceptional business support, office administration and clerical skills toward optimizing operations of a progressive organization.
profile
- offer solid and progressive management experience, including expertise in administrative support, business operations, employee development, and customer service.
- skilled in handling a broad range of business operations, including detailed accounting, employee hiring/supervision, situational analysis, and business troubleshooting.
- adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- demonstrate strong abilities in handling multiple projects simultaneously meeting tight deadlines and working in a fast-paced professional environment.
- excel in recruiting, building and leading top-performing, client-focused personnel teams.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
professional experience
family readiness group leader 4/64 armor 2007-2009
- actively provide support services for soldiers and family members before, during and after the 07/08 iraqi deployment.
- consistently demonstrate compassion and strength to families during intense emotional ceremonies.
- utilized strong procedural knowledge and support techniques to relieve burden from rear command and command in theater.
- proficiently maintain and update informational database for soldiers and their family members.
property manager trinity realty 2006-2008
- initially hired as receptionist, promoted to property manager within three months for exceptional on-the-job performance and strong leadership skills.
- sharp business acumen and experienced in managing broad scope of operations, from sales/marketing, customer service and hr to policy/procedure development and accounting/finance.
- effectively hired, trained and directed staff and actively collaborated in operational functions such as corrective action, evaluating performance and providing guidance/mentoring.
- successfully steered business operations to generate high volume growth and revenue.
- hand selected over four agents to step in as company manager in the absence of broker, responsible for thoroughly analyzing conditions and reaching independent decisions on behalf of company.
executive assistant senior
solutions 2001-2002
receptionist h & r block
2001-2002
assistant manager/sales director red roof inn 2000-2001
professional education
ashford university
anticipated
graduation 9/2010
bachelors of arts in psychology
kaplan university
2006
a.a.s. in paralegal studies
certificate in keyboarding fayetteville technical college date
basic/advanced training in family readiness group leadership course us armed forces support date
family care team course us armed forces support date
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