yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicator • administrative professional • skilled manager

 

productive, quality-oriented manager eager to contribute exceptional business support, office administration and clerical skills toward optimizing operations of a progressive organization.

 

profile

 

• offer solid and progressive management experience, including expertise in administrative support, business operations, employee development, and customer service.
• skilled in handling a broad range of business operations, including detailed accounting, employee hiring/supervision, situational analysis, and business troubleshooting.
• adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• demonstrate strong abilities in handling multiple projects simultaneously meeting tight deadlines and working in a fast-paced professional environment.
• excel in recruiting, building and leading top-performing, client-focused personnel teams.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.

 

professional experience

 

family readiness group leader 4/64 armor                                                                                                  2007-2009

• actively provide support services for soldiers and family members before, during and after the 07/08 iraqi deployment.
• consistently demonstrate compassion and strength to families during intense emotional ceremonies.
• utilized strong procedural knowledge and support techniques to relieve burden from rear command and command in theater.
• proficiently maintain and update informational database for soldiers and their family members.

 

property manager trinity realty                                                                                                                   2006-2008

• initially hired as receptionist, promoted to property manager within three months for exceptional on-the-job performance and strong leadership skills.
• sharp business acumen and experienced in managing broad scope of operations, from sales/marketing, customer service and hr to policy/procedure development and accounting/finance.
• effectively hired, trained and directed staff and actively collaborated in operational functions such as corrective action, evaluating performance and providing guidance/mentoring.
• successfully steered business operations to generate high volume growth and revenue.
• hand selected over four agents to step in as company manager in the absence of broker, responsible for thoroughly analyzing conditions and reaching independent decisions on behalf of company.

 

executive assistant senior solutions                                                                                                         2001-2002
receptionist h & r block                                                                                                                             2001-2002

assistant manager/sales director red roof inn                                                                                           2000-2001

professional education

ashford university                                                                                                        anticipated graduation 9/2010

bachelors of arts in psychology

kaplan university                                                                                                                                                  2006

a.a.s. in paralegal studies

 

certificate in keyboarding fayetteville technical college                                                                                  date

basic/advanced training in family readiness group leadership course us armed forces support                 date

family care team course us armed forces support                                                                                           date