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yyyyyy x. yyyyyy

                                                      0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com  

career objective                              

results-driven banking specialist eager to contribute superior business development, sales management, and customer service skills toward supporting the employer in optimizing financial and operational performance

profile                                                

ø   offer six years of progressive banking experience with expertise in operational management, business development, sales and customer service training, and product promotion

ø   depth of knowledge in consumer and corporate finance, real estate investing and development, and mortgage backed securities, and finance

ø   solid record of building, mentoring, and retaining top performing support teams responsible for major portfolios

ø   facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø   dynamic communication, presentation, negotiation, and relationship management skills; develop and implement innovative sales strategies and initiatives

ø   ensure compliance with government laws and regulations; extensive experience with anti-money laundering laws, fraud prevention techniques, and privacy and investment practices

ø   proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

microsoft excel, word, publisher, powerpoint, outlook ~ adobe acrobat, illustrator ~ quickbooks pro enterprise solutions ~ lotus notes ~ visual mortgage v.3.0 ~ salesforce ~ sap ~ joomla ~ act ~ webex ~ lps

professional experience                

bank of america, santa rosa, ca                                                                                    2002 c present

vice president

  • successfully steer all aspects of banking operations to grow annual revenue, profit, and client base while providing superior service to existing customers and expanding market share
  • train and lead teams to consistently meet and beat sales and customer service goals; address and resolve escalated customer issues
  • implement marketing strategies and perform essential research functions to promote new banking products; actively participate in new product development and launches
  • work closely with clients to define and address needs; deliver customized presentations to most effectively drive business growth

 

dominion investments & acquisitions, santa rosa, ca                                                   2007 c present

president of sales, development & acquisitions

  • proficiently built and continue to manage business development department for this leading, multifaceted marketing services company
  • negotiate and oversee mergers and acquisitions; design strategic marketing plans to boost small business performance and profit
  • develop standard operating procedures and policies; accurately create, prepare, review, and interpret legal documentation including real estate leases

 

~ key achievements ~

  • drive annual sales to garner more than $40 million at bank of america; repeatedly recognized by corporate management for outstanding performance and ranked in top 10% for nationwide sales
  • boosted sales by more than 650% over previous year at dominion

education                                           

american intercontinental university, chicago, il

a.a. in business management, 3.5 gpa                                                                       2006

studies toward b.s. in business management & finance                                             present

 

~ professional development ~

six sigma training                                                                                                      present

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