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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

Career Objective

 

Seasoned Restaurant and Retail Manager with impressive record of accomplishments building and leading strong teams to ensure productivity, operational efficiency and service excellence eager to contribute to the operations of a dynamic organization

 

Qualifications Profile

 

Ø  Recruiting, training and developing staff to high performance levels

Ø  Scheduling employees in accordance to customer traffic and demand

Ø  Experienced in cost-control measures and inventory control to maintain optimum profitability

Ø  Proven ability to deliver outstanding customer service and ensure customer loyalty

Ø  Certified trainer for Popeyes and Burger King; certified Wendy s Manager

Ø  Fluently bilingual C English and Spanish

 

Area of Expertise:


Ø  Profit & Loss Management

Ø  Training & Personnel Management

Ø  Food Safety Procedures

Ø  Cost Control Measures

Ø  Inventory Management

Ø  Quality Assurance

Ø  Customer Service & Client Relations

Ø  Operations Management


 

Career Track

 

Assistant Manager, HMS HOST, Mt. Laurel, NJ                                                                    2009 C 2010

  Managed full-scope responsibilities for operations of four fast food restaurants and one retail store

  Increased revenue by effectively monitoring waste and overseeing quality control and labor costs

  Reduced turnover and built a strong team by recognizing staffing needs, implementing training and interviewing / hiring top candidates

  Ensured customer satisfaction by monitoring all food safety practices; successfully resolved customer concerns or complaints

  Played an instrumental role in turning the Popeyes restaurant into a certified training store

 

Unit Manager, SUPERIOR RESTAURANTS, Langhorne, PA                                                  2001 C 2010

  Successfully managed weekly and monthly line bar scheduling, quality assurance, food measuring, and profit & loss

  Ensured smooth operations by identifying and filling all staffing needs

  Drove service excellence and maintained food safety practices by leading / training a strong team

  Mentored and trained management candidates and crew members as a Phase 1 Certified Trainer

  Upheld company procedures by ensuring all systems were implemented and followed

  Controlled overhead costs while completing dollar yield food ordering and updating the yields on a monthly basis

  Monitored service times and adjusted schedules as required

  Led three stores through the Phase 1 Certification process and one store through the Phase 2 Certification process

           

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF ACTUAL TARGET POSITION) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I offer you a progressive background as a restaurant and retail manager with a proven track record for driving operations to maximize productivity and profitability while ensuring the delivery of exceptional customer service. I am adept in strategically managing P&L to optimize the bottom line and excel at building talented teams crucial to overall success. In addition to my talent for delivering quality customer service and increasing sales, I have solid experience in cost control, inventory management, food safety procedures and quality assurance. I offer dynamic communication and interpersonal relationship skills and am highly effective in planning and coordinating workflow while managing time to maximize productivity and efficiency.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy

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