yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

management professional and team player eager to contribute expertise in management as well as project oversight and communication talents toward supporting the employer in meeting business goals.

 

career profile

ø  over 11 years of extensive banking, sales, operations and management experience.

ø  adept in all facets of employee mentoring, coaching and leadership.

ø  knowledgeable in financial service branch oversight.

ø  meet/exceed revenue objectives on a consistent basis.

ø  comprehensive knowledge of financial performance issues and key operational metrics.

ø  proven capacity to interface with diverse groups.

ø  excellent communication skills.

ø  peak chairman s club award winner in 2005 for sales performance.

ø  notable record of producing efficiencies and cost reduction.

ø  deliver exceptional reporting and advisement to senior management.

ø  record of progression to assignments of increasing authority and responsibility.

ø  highly-organized multi-tasker with strong detail orientation.

ø  outstanding communications and presentation skill sets.

ø  contributor to business banking and community involvement programs.

ø  college-level business training.

ø  new york state life insurance license.

 

professional experience

astoria federal savings bank                                                                                                      1998 - present

assistant branch manager, merrick, ny (2008-present)

       manage all functions of branch office to ensure growth and profitability.

       guide, coach, motivate, evaluate and review employee staff.

       conduct sales and operations meetings, track sales and direct business promotions.

       ensure delivery of exceptional customer relations.

 

operations supervisor, floral park, ny (2006-2008)

       tracked and assessed branch cash average and performed audits according to association policy.

       oversaw and evaluated teller staff and ensured outstanding customer service.

 

senior personal banker, whitestone, ny (1999-2006)

       developed business through internal and external sales and excellent customer service.

       sold bank services, life insurance and annuity products.

       trained coworkers in various sales and operations techniques.

 

education

nassau community college, garden city, ny

general studies

 

other experience

have also been employed by ­­­­­­­­clinique, inc. as an associate consultant, selling makeup and skincare products, providing customer service and participating in special events and promotions.