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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000-1859
xxx-xxx-xxxx
abc@xyz.com
career objective
driven professional seeking a challenging position as a government contractor, where expertise in federal operations, client services and business management will prove instrumental to company success.
profile
offer solid and progressive experience in business operations, employee development, military, and customer service capacities.
in depth expertise in supervisory roles; from senior management in the air force to supervisor with the usps.
adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
skillful at performing independently or within a team to exceed all operational goals and objectives.
demonstrated a team player attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.
professional experience
united states postal service 1982-present
supervisor customer service/city carriers
sharp business acumen and experienced in managing broad scope of operations, from customer service and hr scheduling and troubleshooting.
successfully steered city carrier operations to generate high volume growth and revenue
effectively hire, train, and direct 22 city carriers and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
consistently ensure delivery of quality customer service vital to sustaining and growing business.
excel in recruiting, building and leading top-performing, client-focused carrier teams.
effectively identify and capitalize on opportunities to penetrate and develop new customer markets.
united states air force reserves travis afb 1977-2009
ncoic passenger service
supervisor passenger service
senior nco-management
united states navy 1973-1976
aircraft handler
education
contra costa junior college san pablo, ca 1985
associates of arts in management& supervision
certificate of achievement
cal-state at hayward, hayward, ca 1986
~ credentials/certifications~
nco academy 6 week course, new mexico,
2004
supervisory development course, california,
1987
air transportation specialist, texas,
1983
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000-1859
xxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity as a government contractor capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include supervisory experience with the usps, air force, and navy. i have effectively applied my management skills and federal operations knowledge toward a career with your company. to complement this background, i offer dynamic communication, negotiation, leadership, and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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