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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Performance-driven administrative professional eager to contribute 14+ years of proven human resources, business support, financial services, and client relations experience toward optimizing an employer s success.
Profile of Qualifications
Human Resources Support • Event Planning • Calendar Management • Healthcare Support • Billing
Executive-Level Support • Financial Services • Team Training / Development • Legal Services Support
Benefits Administration • Process Improvement • Data / Records Management • Correspondence Drafting
Top performer who makes decisions to reflect positively on business efficiency, corporate well-being, and staff satisfaction.
Excellent communicator who seamlessly interfaces among executive-level teams, business peers, clients, and the public.
Ambitious self-starter who plans, prioritizes, and manages key tasks to optimize workflow and enhance staff productivity.
Professional Synopsis
Loudoun County Public Schools, Ashburn, VA 2005 C 2006
Human Resources Assistant
Developed, monitored, and / or updated detailed job descriptions, along with creating performance expectations and identifying essential role functions and knowledge, skills, and abilities required to maximize use of employee resources.
Drove operations success by training and mentoring a five-member secretarial staff in county operating procedures and best practices, including conducting resourceful workshops and one-on-one coaching sessions to optimize productivity.
Assisted with internal investigations and ensured outcome of investigations were appropriately followed through.
Key Accomplishments
Co-developed the company s first-ever standardized policy and procedure and tracking system that served to successfully insulate the company from legal risk and ensured consistent and fair discipline processes.
Planned, implemented, and produced 10,000+ Photo Identification Badges via automated tracking systems.
Directed all event planning, including handling catering, rentals, RSVP tracking, and accommodations.
Oversaw personnel s website post, updated job postings, and prepared all candidate correspondence.
Lexington Medical Center, Columbia, SC 2001 C 2004
Financial Services Representative III/ Emergency Department Technician I
Contributed strong interpersonal relations skills toward efficiently communicating with and registering a diverse population of patients presenting themselves for medical services, including obtaining necessary demographic and financial information to complete the registration process and ensure legal and accurate billing and medical records input.
Liaised between patients, families, peers, and medical center healthcare teams to guarantee seamless processes at all times.
Supported RNs and MDs in technical patient care by performing phlebotomy and IV starts and administering 12-lead EKGs, as well as placing patients on cardiac and vital signs monitors, performing point-of-care testing and wound care, inserting Foley catheters and nasogastric tubs, and obtaining lab specimens and associated documentation for all care.
Key Accomplishments
Successfully processed 300 claims per month which was 15% more than job criteria.
Maintained composure and courteous demeanor while working within a fast-paced, high-stress area.
Ensured immediate availability of care for seriously ill or injured patients via organized reception practices.
United Staffing Systems, New York, NY 1997 C 2001
Administrative Assistant / Executive Assistant / Legal Assistant
Demonstrated solid administrative support talents toward successfully completing various short-term business assistance positions with such facilities as Salick Health Care, Brookdale Hospital, Maimonides Medical Center, including providing high-volume data / recordkeeping, scheduling / calendar management, and multifaceted correspondence drafting.
Yyyyyy x. yyyyyy Resume • Page Two (xxx-xxx-xxxx
Professional Synopsis (continued)
United Staffing Systems, New York, NY (continued) 1997 C 2001
Administrative Assistant / Executive Assistant / Legal Assistant
Handled a healthcare director s large-scale caseload of assigned protocols for review per group priorities and timelines, along with archiving images as required and maintaining data for research drug studies utilized in cancer research.
Supported executive-level hospital administration with scheduling, mail distribution, and licensure documentation.
Prepared and processed legal documents and correspondence (e.g. summonses, complaints, motions, subpoenas); coordinated delivery of legal correspondence to clients, witnesses, and court officials; and assisted with other projects.
Recent Supplemental Experience
Airline Tariff Publishing Company, Dulles, VA 2006 C Present
Human Resources Generalist / Human Resources Generalist I
Utilize broad scope of industry knowledge and dynamic business acumen to direct comprehensive human resources operations, including recruiting and training employees, administering benefits and conducting annual enrollment meetings, handling disciplinary actions and conflict resolutions, managing personnel records, and processing all exit interviews.
Key Accomplishments
Negotiated vendor contracts that focused on service scope and objectives, including ultimately reducing fiscal expenses by $50,000 via recommendations to automate file downloads from Flex Spending Account.
Improved the department s complete physical d cor to create a welcoming appearance for employees.
Education & Professional Development
Bachelor of Arts in Business Administration (Projected 2011) University of Maryland
Diploma in Computerized Business Drake Business School
~ Member of the Society for Human Resource Management ~
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