yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicator • administrative professional • business support specialist

 

productive, quality-oriented administrative professional eager to contribute exceptional business support, customer service and clerical skills toward optimizing operations of a progressive organization.

 

profile

 

• offer 10 years of solid and progressive administrative support experience, including expertise in office administration, business operations and customer service.
• demonstrate capacity to provide comprehensive support for all staff including report drafting, database management and accounting functions.
• adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• proven ability to maintain the highest levels of confidentiality and uphold a professional standard of ethics.
• skilled at performing independently or within a team to exceed all operational goals and objectives.

 

professional experience

 

paralegal/administrative assistant tyson law firm, p.a.                                                                             2006-2008

• sharp business acumen and experienced in managing broad scope of operations, from handling high-volume office calendar and overseeing collections to screening communication between attorney and clients.
• effectively handled all administrative operations for real estate closing, from open to close.

 

chiropractic assistant siegel chiropractic center                                                                                     2004-2006

• consistently ensured delivery of quality client services vital to sustaining and growing patient base.
• tasked with handling all office functions, including scheduling appointments, creating patient files, answering phones, processing insurance, and handling payments.

 

community manager arruth associates                                                                                                    2002-2004

• successfully hired, trained and led a top-performing team vital to ensuring optimal operations throughout community.
• proficiently handled all financial operations, including collections, accounts payable and financial reporting.

 

community manager camden properties                                                                                                            2002

• spearheaded all leasing functions, from maintaining physical assets to scheduling repairs and handling staff.

 

community manager stonemark management                                                                                                        2000-2002

• successfully steered leasing operations to generate high volume growth and revenue.

 

office administrator/assistant manager archon residential/mcneil real estate                                       1998-2000

• contribute proactive planning, developing, and implementing of advertising promotions to expand business.

 

professional experience

 

notary public; state of north carolina

leasing class; mcneil university

 

soft pro certification                                                                                                                                         2006

certified apartment manager                                                                                                                                          2002

certified swimming pool operator                                                                                                                      1999

central piedmont community college                                                                                                                             1998