career objective

results-driven mba candidate eager to apply superior business development, strategic marketing, and account management skills toward actively supporting the employer in optimizing sales and profits

profile

ø  offer strong practical experience and academic background in marketing, sales, and account management, with expertise in facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  provide excellent service for existing customers while expanding sales pipeline; manage key accounts, develop niche markets, administer major contracts resulting in high-revenue transactions

ø  effectively prospect, secure, and retain diverse client base; cultivate long-term business relationships that generate referrals and new leads

ø  proactively monitor trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; train and lead top performing support teams

ø  dynamic communication, presentation, negotiation, and relationship management skills

education

studies toward master of business in administration, university of phoenix                         anticipated graduation 2011

• current gpa 3.7

 

bachelor of science in fitness management, mississippi state university                                                              2003

• internship, stanford university (summer 2005)
• internship, medical university of south carolina (summer 2003)

professional experience

associate college advisor, university of phoenix, san jose, ca                                                              3/09 c present

• apply depth of knowledge regarding university programs towards advising students on admissions and degree completion requirements across all areas of study
• generate viable recruitment leads and initiate contact, deliver multiple daily presentations and interviews, provide personalized guidance and advice for seniors and their parents, and follow up on prospects
• accurately qualify students, complete admissions paperwork, enroll students in programs
• work closely with administrators, faculty, and teachers to develop and execute initiatives employing varied tactics to strategically increase program enrollment and student retention

 

outside sales representative, adt fire & security, pleasanton, ca                                                              6/08 c 3/09

• performed aggressive business development activities including knocking on 100 doors daily, disseminating marketing collateral and mailers, and developing qualified leads through referrals
• developed client-specific security solutions for renters and homeowners; identified individual needs and goals to make customized recommendations
• prepared and conducted winning sales presentations identifying features and benefits of all products across multiple lines; accurately processed work orders and maintained detailed documentation

 

outside sales representative, cbeyond communications, santa clara, ca                                                  11/07 c 3/08

• designed a wide range of telecommunications solutions for small to medium businesses; delivered outstanding customer service and provided knowledgeable assistance
• input all sales activity into sales force automation system and worked with administrative staff to ensure accurate processing and timely installations
• supported issue resolution and disputed account settlement efforts

 

~ additional experience ~

independent personal trainer, overtime fitness, mountain view, ca                                                        1/06 c present

• develop and maintain loyal client base; continually expand practice through prospecting and referrals
• provide fitness education, tips to correct unhealthy behavior, and encouragement to motivate clients; record measurements and monitor progress toward goals