career objective                              

detail-oriented medical billing and claims specialist eager to contribute excellent communication, organization, and financial management skills toward actively supporting the employer in maximizing cash flow

profile                                                

ø  offer more than ten years of progressive experience in customer service, operational management, and financial reporting; knowledge of medical billing and encoding procedures

ø  ability to accurately verify insurance coverage and grant authorizations, communicate with provider representatives, and prepare invoices

ø  provide courteous and efficient customer service; consistently achieve superior levels of client satisfaction and maintain confidentiality

ø  compile and analyze complex financial data to generate weekly and monthly reports instrumental to senior management in assessing performance; practical experience in coordinating billing and p&l statements

ø  develop and implement solutions for increasing cash flow, monitoring expenditures, and eliminating outstanding balances due

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  dynamic communication, presentation, negotiation, and relationship management skills; strong technical proficiencies including ms office (excel, word, powerpoint)

ø  proactive team player equally effective in independent and collaborative environments

ø  ensure compliance with government laws and regulations, as well as corporate policies and procedures

education                                           

medical billing and claims specialist, u.s. career institute                                                                       12/08

 

studies in communications, college of the desert, palm desert, ca                                             2000 c 2002

professional experience                

supervisor, coffeebean, la quinta, ca                                                                                         2008 c present

• successfully manage store operations and financial administration; entrusted with responsibility for cash handling, maintaining budget guidelines, and providing excellent customer service
• review and analyze expenses on a weekly basis; generate reports instrumental to senior management in assessing performance
• oversee payroll reporting and ensure accuracy; design cost-effective staff schedules to improve profitability

 

supervisor, starbucks, west hollywood, ca                                                                                      2000 c 2008

• in recognition of outstanding performance, awarded supervisor of the year and charged with financial responsibility for high-volume location
• diligently monitored company p&l and ensured adherence to budget guidelines; implemented cost controls and inventory management techniques
• accurately collected and prepared daily deposits; ensured compliance with all company policies

 

accounts payable, la fitness sports club, laguna niguel, ca                                                         1998 c 2000

• consistently surpassed monthly collections goals and maintained accurate, detailed financial records
• prepared and disseminated invoices; efficiently responded to inquiries and resolved all billing issues