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Yyyyyy x. yyyyyy
249 Xxxxxxin Street Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx abc@xyz.com
Senior Level Healthcare Industry Professional
Training and Development/Best Practices/Program Development
Dynamic, articulate and ambitious Healthcare Industry Professional with broad based expertise in program development, training, and xxxxxxnagement, eager to contribute exceptional track record of leading program xxxxxxnagement strategies to drive patient-centered programs toward supporting the goals of a progressive employer in the Healthcare Industry. Genuine dedication to supporting staff development initiatives that encourage staff to improve the patient experience and promote quality care.
Core Competencies
Persuasive and Effective Communicator
Build Internal and External Alliances
Continuous Improvement/QA Xxxxxxnagement
Program Development/Project Xxxxxxnagement
Staff Development/Perforxxxxxxnce Xxxxxxnagement
Business Analysis and Process Improvement
Partner with Operations/Support Business Goals
Leadership Ability/Patient Advocate
Organized and Detail Oriented
Define Key Perforxxxxxxnce Indicators
Professional History
2006 to 2010: Xxxxxx General Hospital, Boston, XXXXXX - Director, MGH/MGPO Practice Support Unit
Provided key leadership and oversight for strategic planning, xxxxxxnagement support and program design for the ambulatory care division.
Collaborated with internal consultants to drive process improvement tactics to enhance productivity and perforxxxxxxnce; established multi-disciplinary teams to review and address operations issues.
Championed the development of operations programs to build internal proficiencies; measured and monitored program outcomes for effectiveness, and communicated updated to leadership team.
2002 to 2006: Associate Director, MGH/MGPO Practice Support Unit
Spearheaded the design, development and implementation of programs targeting staff education, development, regulatory readiness and best practices.
Applied dynamic leadership and team building skills to drive process improvement strategies that increased productivity, patient satisfaction and business results
1996 to 2002: Operations Xxxxxxnager, MGH/MGPO Practice Support Unit
Led critical design, development and delivery of educational programs and resources for ambulatory practice xxxxxxnagers, nurses and staff.
Introduced newsletter communications covering industry topics; facilitated seminars, classroom instruction and tutorials to enhance efficiencies and quality objectives.
Education/Memberships
Salem State College, Salem, XXXXXX - Bachelor of Science, Education
Lesley College, Cambridge, XXXXXX - Xxxxxxster of Business Administration (MBA)
Member, Medical Group Xxxxxxnagement Association
Yyyyyy x. yyyyyy
249 Xxxxxxin Street Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx abc@xyz.com
(Date)
Mr. (Ms.)
(Company)
(Address 1)
(Address 2)
Dear Mr. _________________
It was a pleasure (speaking with you/meeting with you) on the (date for example, 19th of February or 3rd of July). I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the inforxxxxxxtion you offered.
I am very interested in the (name of position) position, and I am convinced now, more than ever, that it is the right job for me. I feel my background and qualifications prepare me well for just the sort of challenges and responsibilities we discussed.
Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more inforxxxxxxtion you xxxxxxy need. I look forward to hearing your decision.
Sincerely,
Yyyyyy x. yyyyyy
249 Xxxxxxin Street Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx abc@xyz.com
Title
Company
Address 1
Address 2
City/State/Zip
Date Here
Dear <Name Here>,
Please accept this letter and resume as application for the position of <position here> with <company here>. If you are seeking a strong, dynamic, results driven Operations Leader to join your team and lead this region to success, you have found your candidate.
With over 15 years of successive promotions and escalating responsibilities in the Healthcare Industry, I have proven myself to be an enduring leader with the ability to drive consistent growth and secure key cooperation of leaders and staff to implement best practices and create an environment of continuous learning.
I can offer you a solid track record of leading cutting edge program development strategies that consistently exceed perforxxxxxxnce expectations, as well as a demonstrated record of identifying and improving operational standards. I see that you are seeking a candidate with the skills to provide leadership and coaching to your staff, and not only can I meet those expectations, but I can deliver a progressive xxxxxxnagement and training style that grooms candidates for promotions and ensures personal growth.
During my tenure, I have been known for my ability to lead operations to success, and consistently secure substantial increases in productivity, efficiency and patient care results I am expert in driving relationships, creating employee loyalty, and developing aggressive process improvement strategies that allow the business to thrive. I have a talent for aligning corporate goals to day to day xxxxxxnagement activities, and can effectively communicate strategic business plans to the staff in a xxxxxxnner that captures employee loyalty and enhances motivation.
I am certain after reviewing my qualifications that you will want to speak with me further, and as a proven leader, I believe it would be mutually beneficial for us to meet. I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them.
Thank you for your time and consideration.
Sincerely,
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